Demo

Human Resources Director- Valley Metro

Keolis Commuter Services
Tempe, AZ Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/24/2025

Responsibilities:

• Oversee, and advise multiple Phoenix based locations on employee and labor relations issues.

• Act as a business partner to VP/GM to identify, design and implement effective policies and procedures to improve the business, the employe experience and manage risk.

• Create and communicate employee analytic dashboards for key KPIs designed to educate the business and foster constructive discussion for improvement and risk management

• Effectively advise field leadership on discipline, discharge, performance management and all employment related matters.

• Manage direct reports, Human Resources and Labor Relations, and build strong, positive cross-departmental relationships

• Effectively advise field leadership on Collective Bargaining Agreement(s) interpretation.

• Investigate informal and formal complaints of discrimination, wage claims, and labor relations matters while coordinating those responses with legal counsel as appropriate.

• Oversee and perform Human Resource start up activities for new business.

• Collaborate with Business Development in providing information used to price bids for prospective new business represented by organized labor.

• Act as a conduit between the field management team and corporate Human Resources and Support Services teams.

• Assist VP of HR in the development of training and development tools in the area of employee and labor relations.

• Monitor and make recommendation regarding local, state, and Federal compliance with respect to wage and hour and other statutory obligations effecting the work group.

• Facilitate training and development tools and the administration of those programs.

• Ensure employment practice compliance through the establishment of field processes and procedures and controls.

• Develop and report on meaningful metrics or KPI’s to measure employee environment (labor and employee relations issues).

• All other HR related duties as assigned.

Qualifications:

The individual in this position must have:

• A strong commitment to Company values and possess strong leadership qualities.

• A bachelor's degree and a minimum of five (5) years labor relations experience in multi-site, union, operation.

• Excellent computer skills using Microsoft Office

• Must demonstrate excellent language drafting skills

• Experience in employee investigations

• Demonstrated Employee Relations skills

• Ability to effectively manage competing priorities

• Ability to create strong relationships with Union leaders while representing the company’s interests

Preferred Skills:

• Experience leading an HR team and supporting multiple facilities

• Broad generalist experience including labor and employment compliance

• Senior Professional in Human Resources (SPHR) certification preferred or similar certifications

• Prior experience in Transit industry a plus 

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.

• Safety Commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 

• Environmental Commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

• Work Environment: office setting, bus yard, maintenance bays and external bus depot locations.  Job requires the ability to walk, stand, maneuver stairs, curbs and uneven ground, sit and occasionally lift (15 lbs) in both an office and transportation yard setting which may include heat, cold or other inclement weather.

• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

• Disclaimer and Closing Statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible. 

 

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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