What are the responsibilities and job description for the Road Supervisor position at Keolis North America LLC?
Knowledge and Experience :
High School diploma or equivalent
Valid Commercial Driver's License (CDL, with passenger endorsement & air brake endorsements)
Acceptable driving record
At least 1 year of bus operations experience is preferred
Must be willing to have flexibility with schedule and work in a 24 / 7 environment, to include weekends and holidays
At minimum of 2 years of experience required as a full-time operator
Knowledge of project specific vehicles, components, and data / communications systems
Knowledge of State and Federal regulations and corporate safety programs and policies
Strong customer service attitude
Ability to read, write and speak English
Ability to communicate effectively and work with all departments
Ability to work independently and objectively
Must be able to pass a pre-employment drug test, background check, federal finger printing and a DOT physical examination
Skills :
Excellent planning and leadership abilities
Excellent communication and interpersonal skills
Provide experience as the Road Supervisor
An eye for detail
Ability to make decisions, manage change, motivate, delegate, and manage time
Key Accountabilities :
Road Supervisors are to provide direct oversight of vehicle operators on the street
Observes driving skills and work habits of drivers in the field
Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications
Assist dispatch and maintenance staff with vehicle change outs that occur in the field
Assist operators with service or passenger problems
Conduct road observations according to client and local policy
Monitor street operations for on-time performance and schedule adherence
Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures
Follow company safety and operational rules and procedures
Ability to work under stress and meet strict timelines
Responsible for onboard evaluations, trail checks, drive cam and mentoring / coaching drivers
Monitor pull-outs and service areas
Vehicle accident investigation
Other duties as required
Business Processes
Provide support to the Safety, Security & Training Manager at the location.
Reporting
Prepares reports to management regarding driver knowledge and skills. Assists in scheduling and assigning daily bus routes and drivers.
Additional Statements :
Drug and alcohol screening : Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment : Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment : Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement : Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement : The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
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