What are the responsibilities and job description for the Data Analyst - Valley Metro position at Keolis?
THIS IS AN IN PERSON / IN OFFICE POSITION LOCATED IN TEMPE, ARIZONA
Knowledge and Experience :
High school Diploma or GED
BS Computing or Information Systems or Statistics / Mathematics, OR equivalent experience
Knowledge of SQL is a plus
Defining Data Quality assessments
Remediation Experience
Must have knowledge of the geographical area
Knowledge of Trapeze software desired (not required)
Must be able to work in a union environment
Able to work without direct supervision
Skills :
Communication skills (written and verbal)
Analyzing skills
Computer skills
Troubleshooting skills
Problem solving skills
Managing skills
Self-motivated
Collaboration skills
Prioritizing skills
Developing skills
Key Accountabilities :
Responsibilities
Collecting, compiling, and managing Data from different departments and building monthly reports, graphs, and charts.
Design reports on Data Quality for all levels of audiences and stakeholders.
Creating and working with various data layers and databases; integrating data from various software packages and providing GIS outputs.
Drive data quality issue resolution
Interfacing with different departments to produce reports that assist in management of departments.
Managing the building and schedules on a quarterly basis for the driver work bid.
Identify and address data quality issues, such as : code fixes, source system changes, etc.
Support automation opportunities for Data Quality improvement processes.
Provide a high level of data quality awareness across multiple staff profile
Understanding of Data Management Principles and Data Quality Improvement
Responsible for ensuring that the schedules produced are achievable, efficient, utilize the full range of technological tools to assist in their production, and are in
accordance with the Client’s policies and procedures.
Daily communication and interaction with staff and reporting to the Operations Manager and other managers assigned to the paratransit program and particularly the Customer Service Call Center.
Responsible for ensuring that the service provided is in accordance with the Client’s policies and procedures, and that system parameters are safeguarded from any unauthorized changes.
Critically analyzing daily schedules to improve on-time performance and productivity.
Actively analyze data to determine areas of improvement, both in daily operations but also in the users’ interactions with the systems.
Conduct data research and root cause analysis regarding on KPI performance
Propose, design and implement updated processes and procedures to provide more efficient service and accurate data collection.
Maintain records of historical performance data and examine historical and current trends to determine success of current improvement initiatives.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Data Analyst - Valley Metro?
Sign up to receive alerts about other jobs on the Data Analyst - Valley Metro career path by checking the boxes next to the positions that interest you.
