What are the responsibilities and job description for the Vision Center Team Member position at Keplr Vision?
**Our Team**
At Keplr Vision, we pride ourselves on having a talented and dedicated team of professionals who are passionate about delivering exceptional eye care services. Our team is committed to providing outstanding customer service and making a positive impact on our patients' lives.
**Job Opportunity**
We are seeking a skilled and experienced Optical Team Member to join our team. As an Optical Team Member, you will have the opportunity to work with a dynamic and supportive team, develop your skills and expertise, and contribute to the success of our practice.
**Responsibilities**
- Pre-test patients for the doctor, including the administration of diagnostic tests
- Gather patient's medical history
- Answer phone calls, greet patients and schedule appointments
- Educate patients on their insurance coverage and vision benefits
- Obtain insurance authorizations and verification of benefits
- Accurately post charges for exam fees, co-pays, and products sold
- Assist other members of the team as needed
**Requirements**
- Excellent customer service skills and personal presentation
- High school diploma or equivalent
- Reliable transportation
- Excellent verbal and written communication skills
- Strong multi-tasking and time management skills
- Strong organizational skills and attention to detail
- Ability to do basic math
- Team player with good interpersonal and listening skills
