Director of Building Services

Director of Building Services

Full Time | Day Shift | Weekends/On-Call as needed

$100,000 - $125,000/year (Pay based on experience)

Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members, willing and able to commit to our workplace values: Connection, Empathy, Inclusion and Advocacy!

Keswick was top-ranked for 2024 as High-Performing by U.S. News & World Report, a rating only reached by 19% of nursing homes in the country.

Keswick was recognized on Newsweek's 2023 and 2024 ranking of Best Nursing Homes in Maryland.

Keswick is an independently owned long-term care facility. With over 140 years of expertise, Keswick has become the area's premier provider of services for older adults. We are driven by our mission to improve the experience of aging, together.

Why Choose Keswick?

Keswick employees are part of a compassionate, and award-winning team, working together to deliver top care to the people of Baltimore. When you join our team, you can expect:

• Minimum rate of $18 for Full and Part Time GNA staff & $16 per hour campus wide
• Health and prescription coverage with lower-than-average deductibles and copays
• Dental and vision benefits
• Free short- and long-term disability coverage
• Employer paid Life and AD&D Insurance for Full Time Employees (optional supplemental life insurance)
• 401(k) program with employer matching up to 6%
• Generous vacation, sick, and holiday pay with an option to "cash out" unused vacation hours
• MTA discounted bus passes
• Teladoc - Free 24-hour access to a physician
• Employee Assistance Program with a variety of free services
• Employee Recognition Program
• Free access to our Employee Wellness Program, such as Zumba and Pilates

As a Director of Building Services, you will carry out our mission to improve the experience of aging together by planning, organizing, and directing the overall operation of the Building Services Department in accordance with applicable federal, state, and local standards, guidelines, and regulations, which include facilities repair and maintenance, construction management, security and safety, central supply and transportation.

What will I do as a Director of Building Services?

• Physical Plant: Oversees the operation of the physical plant including buildings, grounds, and equipment that supplies water, power, steam, and heating/cooling. Make recommendations for improvements to the physical plant and operation. Develops and recommends policies and procedures to organize and direct changes, repairs, and additions to Keswick's physical plant in accordance with applicable federal, state, and local standards. Maintains updated documentation of buildings and equipment to ensure knowledge of facility changes and upgrades.
• Facilities: Plans, implements, and evaluates a system for maintaining, repairing, and improving buildings, grounds, and equipment to provide an attractive and home-like environment for residents/patients, staff, and visitors. Performs weekly building inspections; creates a work log to generate work orders. Maintains an effective work order system to ensure quick response and that the correct repairs are completed with tracking for QA.
• Maintenance & Life Cycle: Plans, implements, and evaluates a comprehensive preventative maintenance program and replacement schedule to ensure continued efficient and reliable operation. Evaluates equipment life cycles and maintains a five-year capital plan.
• Construction Management: Oversees construction, equipment installation and capital expenditures. Manages the work of contractors, negotiates contracts, and oversees the work of contractors for repairs, renovations, and new construction; inspects completed work for conformance to contract and blueprint specifications to ensure the quality of the work.
• Security: Ensures a secure and safe environment for the residents, staff, and visitors in and around the facility. Supports the policies and procedures regarding safety and security, including visitor procedures and employee badging. Provides support to security operations when the VP of Facilities is not available.
• Life Safety: Plans, implements, and evaluates programs that protect the safety and welfare of residents/patients, visitors, staff, and property. Enforces sound safety procedures. Performs the duties of Safety Officer and Fire Marshall to plan and ensure safety compliance throughout the facility through training and drills. Develops, and maintains policies and procedures for all aspects of Building Services and the Emergency Preparedness Program. Educates staff and conducts in-service programs on safety practices. Oversees the hazardous materials program and maintains the SDS manuals.
• Central Supply: Oversees the Central Supply operation and staff to ensure that the proper supplies are always on hand for normal operations and emergency situations.
• Transportation: Oversees the maintenance, licensing, and required inspections of the facility vehicles to ensure the safe reliable operation the equipment.
• Staff Management: This position oversees the Building Services staff as assigned, ensuring that the highest level of performance and customer satisfaction, proper scheduling, timely completion of annual reviews, and that proper payroll procedures are followed. Coaches and trains employees to the highest performance possible, uses performance reviews to evaluate and improve staff development. Maintains employee satisfaction to the highest level possible.
• Compliance: Ensures compliance with applicable federal, state, and local standards and regulations including COMAR, ADA, OSHA, CMS, Life Safety Code and NFPA. Directs Building Services preparation and response to federal, state, and local surveys and inspections. Develops and follows up on any plans of correction. Follows up on complaints from residents/patients, families, or staff to ensure all issues are addressed.
• Administration: Develops departmental financial plan, annual operating budget, departmental targets, and capital budget. Monitors financial performance to maintain a balanced budget; revises budgets as necessary; justifies variances. Maintains a staffing plan to carry out Building Services goals. Reviews vendor contracts and negotiates to optimize services and costs. Maintains continuing quality assessment, improvement, and evaluation of service delivery. Recruits, interviews, hires, evaluates, and insures training for department staff.

What is required in this position?

• KNOWLEDGE OF: Federal, state, and local standards and regulations for buildings, grounds, equipment, and maintenance including COMAR, ADA, OSHA, CMS, Life Safety Code, and other related NFPA codes. Understands overall building maintenance, has solid troubleshooting skills, and handles construction management along with grounds and property management. Understands preventative maintenance systems, equipment management needs, basic infection control concepts and procedures.
• Comprehends the elements of fire and disaster programs including community emergency resources, in-house emergency equipment needs, evacuation resources and requirements, emergency procedures for personal injuries. Recognizes and has a basic understanding of potential legal liability of the facility. Microsoft Office applications include word processing, spreadsheets and presentations and other software applications relating to the operation of the Building Services Department.
• SKILL IN: Analyzing physical plant needs and recognizing environmental impact on residents, staff, and visitors. Interpreting and applying building, fire, safety, and life safety codes to meet the needs of the facility. Reading and interpreting blueprints. Crisis management and skill in prioritizing workload based on emergent needs. Interpersonal, verbal, and written communication; dealing tactfully with residents, family, staff, sponsors, visitors, government agencies/personnel. Must maintain critical thinking, time management, and organizational skills. Ability to make independent, timely decisions. Leadership skills in team building, motivating others, conflict management and resolution.
• Requires 10 years' experience in plant operations and facilities management, including 5 years in a supervisory capacity in maintenance building operations or equivalent. Experience in the healthcare industry with a CHFM Certification preferred.
• Boiler or HVAC experience and license preferred.

What makes Keswick unique?

Our vision is for greater fulfillment and freedom of choice in aging, for all. Committed to enhancing the quality of life for the guests and residents it serves, Keswick provides various award-winning services that enhance their lives and get them back to doing what they love.

Keswick is an Equal Opportunity Employer.