Transit Technology Specialist

Salary : $40.00 Hourly

Location : Ketchikan, AK

Job Type : Temporary Part-time

Job Number : 2025-1.29

Department : Transit

Opening Date : 01 / 29 / 2025

Job Description

Work closely with the Transit Deputy & Borough IT Team to support various aspects of network maintenance, software & hardware installation, digital and audio set up, monitoring, and maintenance. This role offers an excellent opportunity to gain hands-on experience in a dynamic Transit Technology environment and to contribute to the smooth operation of our organization's technology infrastructure.

Examples of Duties

• Assist in monitoring and maintaining the organization's network infrastructure, including facility networks managed by the Borough IT department as well as on board networking and cellular connections.
• Troubleshoot network issues and implement solutions under the guidance of Transit Deputy and / or IT staff.
• Support the installation, configuration, and maintenance of onboard systems such as GPS tracking, real-time location data, multi-user kiosks, and other fleet management tools.
• Ensure optimal operation of onboard systems for communication, fleet management, and rider-facing technologies.
• Ensure proper licensing and compliance with software usage policies.
• Document installation procedures and maintain an inventory of installed software, hardware, licenses, passwords etc.
• Provide timely technical support for network, hardware, and software issues, and troubleshoot problems related to onboard systems, kiosks, and communication networks.
• Assist in setting up, configuring, and maintaining digital signage, audio-visual equipment, and other rider-facing technologies such as ticketing kiosks and real-time information displays.
• Troubleshoot technology equipment malfunctions and perform basic repairs or replacements.
• Working with outside and third-party vendors to install, manage, update, troubleshoot and deploy new and existing technologies.

Additional Responsibilities :

Qualifications

PHYSICAL ACTIVITIES INCLUDE : (with or without reasonable accommodation)

Must be able to hear. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to use hands to finger, handle, or operate objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch; and taste or smell. Each of the listed activities also requires standing, sitting, walking, bending, stooping, climbing on stools and ladders, and routinely lift and carry items and boxes up to fifty (50) pounds.

Requirements

Preferred Qualifications :

Any combination of related education and / or related experience will be considered if the candidate possesses the demonstrated ability.

No benefits for this position.

Salary : $40