What are the responsibilities and job description for the Bookstore Manager position at Keuka College?
Description
Keuka College is seeking a Bookstore Manager to oversee the daily operations of the campus bookstore, ensuring efficient retail operations, strong customer service, and alignment with the institution’s goals. This role involves managing inventory, staff, vendor relations, and financial performance while supporting the academic needs of students and faculty.
Essential Responsibilities
Store Operations & Management:
Keuka College, founded in 1890, is a liberal arts-based, private college located in the heart of New York’s beautiful Finger Lakes. Our picturesque lakeside campus is more than just a place to work – it’s a vibrant, close-knit environment where collaboration, innovation, and personal growth are valued as much as academic excellence.
Why Keuka College?
Mission-Driven: Join us in empowering students to lead, serve, and succeed. Our founder Dr. George Harvey Ball’s mission to “bring strength to our nation and help humanity” is still at the heart of what we do.
Experiential Learning: Our immersive approach to education means you’ll work in an environment that values hands-on experience and innovation.
Core Values
Work-Life Balance: Flexible schedules, wellness programs, and a focus on your well-being allow you to thrive at work and at home.
Inclusive Community: We embrace diversity and foster an environment where everyone belongs.
About The Community
Keuka Park, NY, offers stunning lakeside living and is nestled along the shores of Keuka Lake. Known for its vineyards and scenic outdoor adventures, the area offers everything from hiking and fishing to wine tasting. The nearby village of Penn Yan, less than 10 minutes away, is celebrated for its small-town charm, offering parks, shops, cafes, and plenty of local attractions. Life in the Keuka region moves at a relaxed pace, giving you the opportunity to enjoy the natural beauty and simple joys of lakeside living.
Join Us and Make a Difference
If you’re looking for meaningful work in a community that values your contributions, explore career opportunities at Keuka College and be part of something “small on purpose”.
Keuka College is seeking a Bookstore Manager to oversee the daily operations of the campus bookstore, ensuring efficient retail operations, strong customer service, and alignment with the institution’s goals. This role involves managing inventory, staff, vendor relations, and financial performance while supporting the academic needs of students and faculty.
Essential Responsibilities
Store Operations & Management:
- Oversee the bookstore's daily operations, ensuring an organized and efficient retail environment.
- Develop and implement policies and procedures to enhance operational effectiveness.
- Maintain compliance with college policies and industry standards.
- Manage inventory, including textbooks, course materials, school supplies, apparel, and other merchandise.
- Work with faculty to ensure timely textbook adoption and availability.
- Coordinate with vendors and publishers to negotiate pricing and ensure on-time deliveries.
- Oversee returns, buybacks, and restocking to optimize inventory levels.
- Provide exceptional customer service to students, faculty, staff, and visitors.
- Train and supervise staff to maintain high customer service standards.
- Develop strategies to enhance sales, promotions, and bookstore visibility.
- Monitor sales performance, set revenue goals, and implement strategies to meet financial targets.
- Manage store budgets, track expenses, and oversee financial reporting.
- Handle cash management, pricing, and financial transactions efficiently.
- Hire, train, and supervise bookstore staff, including student workers.
- Schedule shifts and delegate responsibilities to ensure smooth operations.
- Foster a positive work environment and provide performance feedback.
- Collaborate with campus departments to support bookstore-related events and initiatives.
- Develop and execute marketing strategies to increase bookstore traffic and sales.
- Utilize social media and digital platforms to promote merchandise and special offers.
- Fast-paced, customer-oriented retail setting.
- May require occasional evening and weekend work, especially during peak academic seasons.
- Comprehensive Medical, Dental and Vision Coverage
- Financial assistance for educational expenses, enabling professional growth and development.
- Protection for you and your loved ones with employer-sponsored life insurance coverage.
- Generous paid time off including holidays and sick leave to ensure work-life balance.
- Retirement benefits eligible on the 1st day of employment and matching contributions after 6 months of employment
- Access to confidential counseling and support services for mental health and personal matters through the Employee Assistance Program
- High school diploma or associate degree required
- Bachelor’s degree in business administration, retail management, or a related field preferred.
- Experience in retail management, preferably in a college bookstore or similar environment preferred.
- Strong leadership, organizational, and customer service skills.
- Knowledge of inventory management, point-of-sale systems, and financial reporting.
- Ability to collaborate with faculty, students, and vendors effectively.
- Proficiency in Microsoft Office, retail software, and marketing tools.
Keuka College, founded in 1890, is a liberal arts-based, private college located in the heart of New York’s beautiful Finger Lakes. Our picturesque lakeside campus is more than just a place to work – it’s a vibrant, close-knit environment where collaboration, innovation, and personal growth are valued as much as academic excellence.
Why Keuka College?
Mission-Driven: Join us in empowering students to lead, serve, and succeed. Our founder Dr. George Harvey Ball’s mission to “bring strength to our nation and help humanity” is still at the heart of what we do.
Experiential Learning: Our immersive approach to education means you’ll work in an environment that values hands-on experience and innovation.
Core Values
- Create a Strong Sense of Community: Foster a caring, respectful, and diverse environment, emphasizing integrity, leadership, and personal connections.
- Prioritize the Success of Each and Every Student: Focus on student achievement through innovative education, holistic support, and experiential learning.
- Make Thoughtful Use of Resources, Including Ourselves: Collaborate efficiently to maximize resources and empower leadership while maintaining a balanced, goal-oriented environment.
- Engage with Curiosity: Embrace questions, innovation, and lifelong learning with an open and positive mindset.
- Open Doors to Opportunities: Promote equality and provide accessible programs that help individuals achieve their full potential.
Work-Life Balance: Flexible schedules, wellness programs, and a focus on your well-being allow you to thrive at work and at home.
Inclusive Community: We embrace diversity and foster an environment where everyone belongs.
About The Community
Keuka Park, NY, offers stunning lakeside living and is nestled along the shores of Keuka Lake. Known for its vineyards and scenic outdoor adventures, the area offers everything from hiking and fishing to wine tasting. The nearby village of Penn Yan, less than 10 minutes away, is celebrated for its small-town charm, offering parks, shops, cafes, and plenty of local attractions. Life in the Keuka region moves at a relaxed pace, giving you the opportunity to enjoy the natural beauty and simple joys of lakeside living.
Join Us and Make a Difference
If you’re looking for meaningful work in a community that values your contributions, explore career opportunities at Keuka College and be part of something “small on purpose”.
