DOT Service Now Developer (755928)

DOT Service Now Developer (755928)

Desmoines, IA (Onsite)

3 Months

** Will be required to be onsite at 1980 West Broad St, Columbus, minimum of 5 days a week.

The candidate will be supporting The Ohio Department of Transportation s (ODOT) Information Technology Service Now Delivery Team and SPECIFICALLY, THE SERVICENOW PRODUCT.

This position will function as a highly skilled ITC21 with specific responsibilities that include:

• Assist in configuring ServiceNow PSDS to meet the specific requirements
• Maintain integrations between ServiceNow and external applications
• Provide Support for ongoing and recurring IT Security audits of system
• Solution development in the ServiceNow platform
• Service Catalog item development
• Consult with program/project management to develop appropriate technical solutions/ requirements and/or design review sessions

Experience

• Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally
• Ability to troubleshoot/debug issues in existing applications.
• Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.
• Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)
• Ability to conduct demos with client stakeholders and elicit feedback.
• Ability to work in an Agile project management environment
• Possess excellent communication skills; both oral and written skills including strong meeting and work session skills
• Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling

Required Experience:

• 5 years ServiceNow development experience using server and client side APIs
• 5 years ServiceNow development experience using Forms, workflows, Service Portal
• 3 years role/group-based ACLs configuration and debugging
• 2 years experience building custom workflows
• 2 years of Service Portal development

(e.g. Widgets, Service Portal Pages, AngularJs)

• 2 years of general IT experience with consulting experience preferred

Desired:

• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator
• ITIL V3 Foundations Certification

Skill

ServiceNow development experience using server and client side APIs Required 5 Years

ServiceNow development experience using Forms, workflows, Service Portal Required 5 Years

Role/group-based ACLs configuration and debugging Required 3 Years

Experience building custom workflows Required 2 Years

Service Portal development (e.g. Widgets, Service Portal Pages, AngularJs) Required 2 Years

General IT consulting experience Required 2 Years

ServiceNow Certified Application Developer Highly desired

ServiceNow Certified System Administrator Highly desired

ITIL V3 Foundations Certification Highly desired

Regards

Satya