What are the responsibilities and job description for the Customer Service Representative position at Key Choice Group?
You MUST live in the Richmond, VA area
The ideal candidate loves talking to people and proactively solving issues.
The company is a family owned company with a strong belief in work / life balance and they value a collaborative team culture.
This is a Hybrid Role. After training, you will work Mondays and Fridays from home and be in the office Tuesdays-Thursdays.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
