Residential Program Manager, $10K Hiring Bonus, Worcester, MA

Key Program seeks a Residential Program Manager (Program Supervisor) for their DCF Emergency Residence program serving up to nine (9) adolescent boys. Manage the day-to-day operations of the program and maintain a structured, therapeutic, and trauma sensitive environment where youths can thrive. Join our multi-disciplinary team of talented professionals who support and make a positive difference with children, youth and families, while working for an organization that invests in employee well-being and work/life culture.   

Total Compensation: 

Salary: Generous starting salary range: $71,680 with a Bachelor degree and $73,680 with a Master degree * Salary negotiable with more than two years of higher-level program management experience.  

$10,000 hiring bonus is provided in 3 installments. $2,500 at 3rd and 6th month of successful employment and $5,000 at 9th month of successful employment.  

*Additional compensation is provided for: bilingual skills, on-call rotation,, working an extra shift, supervision of interns, and becoming certified to facilitate Crisis Prevention Institute (CPI) training. Opportunities exist for future annual merit-based salary increases. 

Insurance:  

• Generous company contribution with over 90% of medical and 70% for dental premiums.
• Blue Cross Blue Shield provider network with low deductibles and co-payments.  Including comprehensive preventative, diagnostic, and prescription, wellness and vision reimbursement and, preventative and restorative dental services.  
• Life Insurance (group term life equal to one’s annual salary).

Professional Development:  

• Up to $4,000 per year for graduate school tuition assistance and scholarship opportunities for clinical-related graduate school program.
• Training and practice in evidence-based and innovative treatment methods such as DBT, Risking Connection® trauma-informed care framework, and collaboration with colleagues throughout the organization.

Self-Care:  

• Paid time-off benefits include 3 weeks of vacation, 2 weeks sick time, 3 days personal, and 3 days bereavement plus 12 paid holidays.  
• Employee recognition awards and celebrations.  
• Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.

Other:  

• Reimbursement equivalent to IRS rate of $0.70/mile for work-related travel.  
• Up to $50 reimbursement for AAA Roadside Assistance membership.
• 403(b) Retirement savings account (tax-deferred).  
• Tax-advantaged Dependent Care savings account.  
• Generous employee referral bonus program.

Qualifications:   

• Bachelor’s degree in human services related field is required, a Master’s degree is preferred.
• A minimum of one year of direct care with adolescents, latency, or young adult population in a residential setting is required.
• One year of administrative/supervisory experience is required.
• A valid driver’s license and insured vehicle for employment. 

Responsibilities: 

• Manage all areas of the residential program’s administration, youth and family services, and staff professional development and training.
• Work collaboratively with external service providers and state partners to ensure an integrated approach to care.
• Promote trauma-informed and person-centered philosophies within the program to promote emotional, behavioral and psychological well-being of children/youth.
• Ensure youths receive quality services that comply with DEEC regulations and CARF accreditation standards.  
• Participate in regional on-call rotation with administrative/supervisory/clinical team. 

The Key Program is a private, non-profit human services agency whose mission is to assist children/adolescents and their families to develop positive life skills so they may pursue productive and rewarding lives.  Key works in conjunction with the MA DCF, DMH, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.