What are the responsibilities and job description for the Technical Training and Support Coordinator position at Key Technical Solutions?
Job Description
We are looking for a highly motivated and organized Technical Training and Support Coordinator to join our team at Key Technical Solutions.
In this role, you will be responsible for developing and delivering comprehensive training programs for customers on equipment installation, setup, operation, and maintenance.
You will also provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution.
Responsibilities and Qualifications
- Develop and deliver comprehensive training programs for customers on equipment installation, setup, operation, and maintenance.
- Provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution.
- Maintain a deep understanding of company products, including installation, operation, troubleshooting, and maintenance processes.
- Bachelor's degree or Associate's degree in engineering, technical education, or a related field preferred.
- Certifications in technical training or customer support are a plus.
