What are the responsibilities and job description for the CSR - Customer Service Representative position at Keys Anchor Insurance Agency?
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Respond to customer inquiries via phone, in person and email
- Provide information about products
- Resolve customer complaints in a professional manner
- Maintain customer records by updating account information
- Conduct data entry and analysis to improve customer service
- Communicate effectively with customers to ensure satisfaction
Qualifications:
- Previous experience in insurance customer service preferred
- Ability to analyze information and solve problems efficiently
- Proficient in data entry and computer systems
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you meet the qualifications above and are passionate about delivering top-notch customer service, we encourage you to apply.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 39 per week
Benefits:
- 401(k)
- Paid time off
License/Certification:
- 4-40 Customer Service License (Preferred)
Ability to Commute:
- Big Pine Key, FL (Required)
Work Location: In person
Salary : $18