Patient Access Quality Management Coordinator

Keystone Advisors is looking for a Patient Access Quality Management Coordinator to support one of our healthcare clients in Chicago.

Job Summary

The Patient Access Quality Management Coordinator monitors, evaluates and supervises the quality, appropriateness and daily functions of staff within the Patient Access Department. Maintains the accounts receivable systems for optimum performance in tracking and collection of accounts receivable. Promotes quality review by initiating and participating in specific reviews/audits and assists with quality monitoring.

Job Duties

• Monitors and evaluates the quality and appropriateness of work performed by Patient Access staff and addresses performance issues
• Supervises the daily functions of admitting, bed control, same day surgeries, centralized registration, pre-certification, and financial counseling staff within the constraints of the overall department strategy set forth by the client management of Patient Access
• Conducts performance reviews based on set performance goals as established by client Leadership of Patient Access
• Assists in recruiting, interviewing, hiring, performance monitoring, retention, initiating/follow through with disciplinary action and termination of staff in consultation with Human Resources and the Leadership of Patient Access
• Mentors and develops current department staff and aides System Manager in management succession planning
  
  

Minimum Qualifications

• High School Diploma or GED (must provide proof at time of interview)
• Five (5) years of experience in a healthcare system billing department is required
• Three (3) years of experience in a supervisory or management capacity within a Patient Access Department in a large hospital system is required
• Knowledge of hospital Patient Access practices is required
• Knowledge of hospital specific Patient Access registration software is required
• Knowledge of Microsoft Office Suite is required
  
  

Preferred Qualifications

• Bachelor's Degree from an accredited college or university
• Certified Health Financial Practitioner (CHFP) or Fellow of the Healthcare Financial Management Association (FHFMA)
• Seven (7) years of experience in a healthcare system billing department
  
  

Knowledge , Skills And Abilities

• Knowledge of hospital Patient Access practices
• Knowledge of hospital specific Patient Access software
• Knowledge of Microsoft Office Suite
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
  
  

Compensation Package

• Competitive Salary
• Paid Time Off
• Health, Vision & Dental Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• 401 (K) with company match
• Life Insurance
  
  

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