IT Systems Lead

IT Systems Lead

Silverthorne, Colorado

Overview:

Keystone Symposia is seeking a skilled and proactive IT Systems Lead to join our team. Theideal candidate will have a background in enterprise-level software administration and willbe an IT generalist who will collaborate with the organization’s MSP to maintain KeystoneSymposia’s technology infrastructure, including servers, networks, and computer systems.Additionally, the IT Systems Lead will be responsible for preparing and deployingpresentation laptops for use in our 50-55 annual conferences, as well as all associatedperipheral devices, cables and adaptors. This position requires and individual who canwork in our Silverthorne, Colorado office at least 3 days per week and will occasionallyrequire after-hours on-call availability.

Key Responsibilities:

• IT Systems Administration (65%):
• Collaborate with the organization’s MSP to oversee new user onboarding,including laptop deployment (Mac and PC), software installation, and usertraining. Manage existing in-office Mac and Windows computer systems on anongoing basis
• Work with the organization’s MSP to troubleshoot problems with hardwaresystems and business applications and conduct on-site upgrades and repairs asnecessary
• Work with the organization’s MSP to manage IT inventory, and work with productvendors to ensure technology meets modern standards, best-practices, andstaff needs
• Work with the organization’s MSP to oversee the office network and allassociated hardware and software to maximize uptime and system security
• Work with the organization’s MSP to manage in-office and cloud-basedbackup/disaster recovery systems
• Document system configurations, procedures, and changes in a clear andorganized manner
• Support the Director of Technology in the management of critical businessapplications such as the CRM by performing basic administrative tasks includingbut not limited to, password-resets, user account creation, and environmentrefreshes
• Manage relationships with vendor and service providers related to ITinfrastructure and support
• Event/Conference Technology Management (35%):
• Prepare laptops for deployment to Keystone Symposia’s conference locations(approximately 55 conferences per year) by installing and updating all necessarysoftware applications, performing regular anti-virus scans, and ensuringaccessibility for on-site audio/visual users
• Manage conference support hardware such as printers, cables, and adaptors foruse onsite at Keystone Symposia conferences
• Collaborate with the Meeting Management department to ensure “box day”materials are prepared in a timely manner for conference deployment
• Provide support for conference on-site staff, which may occasionally be requiredoutside of normal business hours
  
  

Qualifications:

• Required:
• 2 years of experience in IT systems administration
• Working knowledge of Windows and MacOS operating systems
• Strong knowledge of networking concepts, including TCP/IP, firewalls, VPNs,VLANs, switches and routers
• Strong troubleshooting and analytical skills with a proven track record ofdiagnosing and resolving complex system, network, and application issues
• Excellent communication and collaboration skills, with the ability to translatetechnical information for non-technical stakeholders
• Preferred:
• Bachelor’s degree in computer science, Information Technology, or related field
• Familiarity with cybersecurity best practices and tools
• Certifications such as CompTIA Network /Security , Microsoft Fundamentals,etc
  
  

Compensation:

The salary range for this full-time exempt position is $61,000 – $65,000/year depending on experience. Theposition is full-time (40 hours per week), year-round, with excellent benefits. Working in ourSilverthorne, Colorado office 3 days per week is required.

Powered by JazzHR

3Q59iypOBk