Program Manager

Description

KeyTronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative.

We encourage you to apply for this position if you enjoy being part of a cross-functional team,  simultaneously working across multiple departments and with many different customers, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.

KeyTronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, PTO, Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us!

KeyTronic's Oakdale, MN facility is seeking a Program Manager to expand our revenue base by building and maintaining multiple customer relationships, providing quotes and generating orders. This person will coordinate both internal and external cross-functional resources to resolve technical and logistical matters with the customer and/or factory. They are also responsible for managing inventory levels and collecting past due accounts receivables. 

ESSENTIAL FUNCTIONS (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Build and maintain customer relations, provide quotes per customer request.
• Resolve technical and logistic issues with the customer and the factory.
• Must be able to assess situations and provide quick, positive direction to customer focused team members to resolve internal and external customer situations.
• Generate order and revenue forecasts.
• Manage business relationships during new product introduction.
• Work collaboratively with cross-functional teams to meet corporate objectives
• Coordinate scheduling and delivery issues, ensuring delivery of customer product.
• Mandatory attendance at a training class regarding review of purchase orders per procedure ds1403- Purchase Order Review Procedure.
• Ability to multi-task, including handling multiple projects at the same time.
• Ability to work with minimal guidance or supervision, using problem solving skills and positive customer service skills.
• Build and maintain positive rapport with cross-functional teams.

SUPERVISION GIVEN/RECEIVED

Is supervised by the Director of Program Management and has no direct supervisory responsibilities.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree preferred and or 5 years’ experience in Program Management/Account Management.
• Familiarity with MRP system.
• ISO procedures.
• Strong skills in Windows, Excel, and Word applications.
• Good mathematical skills.
• Good understanding of the electronic manufacturing process.
• Ability to write, read, and speak English
• Excellent communication skills
• IPC Certified

PHYSICAL DEMANDS The employee is regularly required to sit; use hands and fingers, handle or feel objects, talk, hear, and see. The employee must occasionally lift and/or move up to 25 pounds, stand, walk, climb, balance, stoop, kneel, crouch, crawl, or reach with hands and arms. The environment is fast-paced, time pressured, and requires accuracy. The employee will regularly multi-task between projects, be required to move throughout the office building and production floor. Effectively communicate orally and written.

WORK ENVIRONMENT The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times. The employee occasionally might be near moving mechanical parts and exposed to fumes or airborne particles on the production floor.

The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of KeyTronic goals some incumbents may perform other duties as assigned. In addition, all KeyTronic employees are expected to:

• Promote teamwork and cooperative effort

• Help train and give guidance to other KeyTronic employees

• Maintain a clean, safe, and unobstructed work area

• Provide customers with the highest quality of products and service

• Understand and apply appropriate quality improvement processes

KeyTronic is an EOE/M/W/VET/Disabilities employer.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s Degree preferred and or 5 years’ experience in Program Management/Account Management.
• Familiarity with MRP system.
• ISO procedures.
• Strong skills in Windows, Excel, and Word applications.
• Good mathematical skills.
• Good understanding of the electronic manufacturing process.
• Ability to write, read, and speak English
• Excellent communication skills
• IPC Certified

Salary : $90,000 - $130,000