Demo

Live Captioning/Streaming Project Manager - Contractor

Keywords Studios Plc.
San Francisco, CA Contractor
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/18/2025

Keywords Studios is a renowned provider of services for the global gaming and media industries. We are currently seeking a Live Captioning Project Manager to join our dynamic team. As the Live Captioning Project Manager, you will play a pivotal role in planning, coordinating, and overseeing live captioning / streaming projects across various platforms. You will ensure that all projects are delivered on-time and meet the highest standards of quality. This role requires excellent organizational skills, attention to detail, and a passion for accessibility in media.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Key Responsibilities

  • Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery.
  • Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables.
  • Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom, etc.).
  • Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations.
  • Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations.
  • Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content.
  • Manage relationships with third-party vendors, freelancers, and captioning service providers.

Qualifications

  • Experience in Live Streaming Technologies :
  • Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream).

  • Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols.
  • Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery.
  • Familiarity with server-side and client-side streaming architectures.
  • Live Captioning Expertise :
  • Strong understanding of real-time captioning technologies, including stenography, CART (Communication Access Realtime Translation), and automated speech recognition (ASR).

  • Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software.
  • Knowledge of caption file formats (SRT, VTT, SCC) and best practices for caption positioning, timing, and quality.
  • Technical Troubleshooting :
  • Proven ability to troubleshoot audio / video quality issues, latency, synchronization problems, and captioning delays.

  • Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance.
  • Compliance & Accessibility :
  • Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations.

  • Experience with accessibility features in live streaming platforms (closed captions, transcripts, audio descriptions).
  • Project Management Skills :
  • Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines.

  • Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones.
  • Preferred Qualifications :
  • Bachelor’s degree in IT, Broadcast Engineering, Media, or related field.

  • 3 years of experience in live streaming, captioning, or a related technical project management role.
  • We are excited to welcome a passionate and skilled professional to our Keywords Studios team, contributing to the enhancement of accessibility in media.

    Part time position with flexible hours.

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