Associate Manager, Communications & Events

What You’ll Be Serving Up

You will leverage your creativity and communications expertise to immerse our organization in KFC US’ brand vision, culture, and strategic goals. Your mission is to bring our brand to life and to the forefront of our team members’ hearts and minds by executing creative and impactful internal communication initiatives. You will play a key role in leading the internal website portal/app development and environment, driving department-specific communications planning and effectiveness, planning and executing key events and collaborating with key leaders and business partners to develop clear, relevant, and engaging content that drives brand storytelling and culture across the organization.

Here’s How You’ll Spice Things Up

Champion creative storytelling that drives strategy and culture

• Drive breakthrough communication strategies as a key player for KFC US by taking initiative in independently developing and implementing solutions to deliver impactful results, while maintaining clear alignment across enterprise initiatives.
• Responsible for RSC Business Updates and other large-scale events to inform, inspire and engage with our employees while ensuring business priorities and results are clearly communicate
• Develop and implement communication strategies for various departments across the business while influencing overall brand communication initiatives
• Provide communications support, guidance and content for Chief Executives to help ensure desired executive image and voice
• Collaborate with marketing and external communications team to identify integrated storytelling opportunities
• Inform and inspire employees by crafting and distributing compelling internal communications, including newsletters and intranet content.
• Expand the reach of internal messages by leveraging innovative platforms to increase exposure and engagement from target audiences.
  
  
  

Lead and execute engaging events

• Develop and implement global communication plans for key/major departments across the business while influencing overall brand communication initiatives and leading execution of integrated communications calendar.
• Supporting mid-sized to large client groups for internal audiences (corporate, franchisees, restaurant leaders, general managers and restaurant teams).
• Responsible for select department-specific livestreams to inform, inspire and engage with the system while ensuring business priorities and results are clearly communicated
  
  
  

Own impact reporting

• Review and report on ongoing communication key performance indicators
• Create and execute quarterly communications business report
• Analyze communication results and collaborate with team to provide data driven recommendations to integrated communication strategies
• Own campaign reporting for key internal communication initiatives
  
  
  

Education

What You Bring to the Table:

• Bachelor’s degree from an accredited 4-year university, preferably in Communication.
  
  
  

Experience

• 5 years of relevant work experience required with Bachelor’s or 3 years with Master’s.
• Prior experience in internal/external communication, communication campaign execution, corporate communications and franchisee communications., corporate intranet / internal Web Content Management systems,
• Graphic design and CMS experience a bonus
  
  
  

Skills

• Strong team player that contributes to a positive and productive team environment; able to build strong relationships with teammates and stakeholders to deliver on day-to-day mission.
• Excellent oral and written communication skills with the ability to present effectively.
• Strong analytical skills to gather, analyze, and interpret data.
• Strong organizational skills to manage workload and schedules effectively.
• Excellent interpersonal skills, team player, intellectually curious.
• Exceptional capacity for organization, project planning, working to meet specific timelines and deliverables and regularly communicate progress against goals
• Great attention to detail
• Proven project management experience
  
  
  

Mindset

• Relentless in the pursuit of excellence and maintaining high standards.
• Resourceful and adaptive in ambiguous situations with a proven ability to operate “in the grey.”
• Resilient in the face of obstacles and persistent in driving towards results.
• Thrive in a collaborative environment.
• Think “beyond the bucket”
• Work hard and have fun
  
  
  

KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.

Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.

More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.