Product Owner - Compliance Disputes

Responsibilities

Kforce has a client in Tempe, AZ that is seeking a Product Owner - Compliance Disputes that works with Financial Crimes (Fraud, Sanctions, KYC, AML) teams on a wide range of initiatives focused on the build out and/or integration into the FCRM systems and business processes. This role is specifically focused on Product Owner - Compliance Disputes/Complaints Management Domain. Responsibilities:

• Act as Business Product owner and/or Business Analyst within the BSA, Sanctions or Payments initiative inside the FCRM organization
• Provide status reporting for business side of project-oriented work efforts as Financial Crimes
• Utilize detailed domain knowledge to determine FCRM system impacts and create detailed user stories and acceptance criteria (KYC, Sanctions, AML, Fraud, Payments & Channels Product Knowledge) requirements
• Deliver various project artifacts: User stories/Backlog/BRDS, Acceptance Criteria, Definition of Done, User persona, Visio screen mock-ups, Interface designs, Data Mapping and other functional configuration documentations, Conduct JAD sessions
• Participate in Product Increment Planning, sprint planning, and t-shirt sizing activities for assigned work area
• Design and implement effective change management strategies and plans that include the communication strategy, education and training approach, resistance to change, sustaining change after implementation, measuring expected benefits and ROI.
• Configure and draft Business Architecture diagrams & workflows
  
  

Requirements

• Bachelor's degree required
• 8 years of professional experience in Product owner/business analyst related to Financial Crimes, BSA and OFAC
• Hands-on experience in drafting Map & Gap analysis, Workflows & Wireframes, User Stories/Business Requirements, UAT, SQL queries, Data Mapping, Deployment plan, Business Roll Back plan, Change Management, Training
• Advanced Business Systems Analysis experience
• Experience working in Core Banking Systems, Payment Systems, Middleware and Transaction Screening Systems
• Deep understanding of Commercial Banking operations is a must (e.g. key operating models, processes, and practices)
• Technical knowledge of FCRM related Systems & Tools inclusive of OFSAA, Fircosoft Accuity, Bottomline, SAS AML alert engine, LexisNexis, MS Excel, Word, PowerPoint, Visio, MS Project, Outlook, SQL, Data Warehousing, OBIEE, Reporting, SharePoint, Pivot Charts, Pivot Tables
  
  

Financial Crimes Risk Management Operations/Business domain knowledge:

• Advanced knowledge of Bank Secrecy Act (BSA) / Anti-money laundering (AML) disciplines to include KYC operations, Sanctions Operations, Fraud Operations, AML Operations and Compliance
• Hands-on knowledge in CIP, CDD, EDD, Customer Risk Rating, SAR filing, CTR, 314a, 314b, Transactions screening, PEP/Adverse Media party screening, etc.
• Knowledge in Payments & channels
  
  

Business Systems Analysis knowledge in Agile framework & Agile tools:

• Have worked in the capacity of Product Owner/Product Lead/Product Analyst
• Experience in drafting backlogs, PI & sprint planning, burn down & burn up metrics, KPIs
• Experience in Jira, Confluence, OFSAA KYC Engine, OFSAA ECM, Fircosoft, Bottomline, SAS AML alert engine
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.