Salesforce Administrator

Responsibilities

Kforce has a client that is seeking a Salesforce Administrator in Columbus, OH. Summary: The Salesforce Administrator is dedicated to maximizing efficiency and capitalizing on the full features and benefits of our Salesforce products. We are seeking someone with excellent technical and communication skills who is effective at working with multiple stakeholders, understanding the needs of system users, designing solutions, and configuring Salesforce products to meet our client's needs. In addition, ongoing operational management and support of the Salesforce systems is a critical role of this position. The Salesforce Administrator will promote adoption, keep current on new releases and AppExchange solutions, add/delete users, design and maintain templates and assist the sales support team in supporting and training users. To ensure success in this role, the Salesforce Administrator will collaborate heavily with others. The Salesforce Administrator will facilitate meetings with stakeholders to understand requests and document requirements. Responsibilities: System Operations, Design, Configuration and Change Management:

• Proactively seek out system enhancement needs and document requirements
• Manage and perform system changes without interruption to the user
• Communicate changes to the users in advance so they understand the change and how to use it prior to implementation
• Add/remove user accounts, manage security, and maintain roles, profiles, and hierarchies
• Manage new releases and updates to Salesforce and effectively roll out new features
• Create and maintain fields, views, reports, dashboards campaigns and other objects
• Maintain and create workflows, functions, and configurations within Salesforce
• Create new reporting capabilities and respond to ad hoc reporting requests as needed
• Perform report and dashboard creation and maintenance
• Monitor and manage exception logs for back end system integration with SFDC
  
  

Requirements

• Bachelor's degree in Business Administration, Technology, or related field; Or equivalent combination of education and experience
• Salesforces Certification preferred
• Require 5 years of Salesforce administration experience
• Require 2-4 years of Salesforce administration experience
• Requires at least 1 year of experience providing project management and/or business analysis for technical projects
• Requires technical ability to configure Salesforce and develop workflows, dashboards, and reports
• Requires a deep understanding of the capabilities of Salesforce
• Ability to communicate effectively with all levels of the organization
• Ability to transform vague business requirements into meaningful, value-added solutions
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.