What are the responsibilities and job description for the Human Resources Generalist position at KG Call Center?
Position Summary :
KGCCO is seeking a full-time , experienced Human Resource Generalist . The HR Generalist acts as a business partner by implementing Company's HR strategy and providing daily HR guidance, tools, and support to local management teams . This position represent s the overall HR function with the highest level of integrity , sharing the Company's vision and operating principles .
Primary Responsibilities :
- Responsible for providing human resources support , including but not limited to company policies, recruiting, onboarding, providing employment law expertise , and solving employee relations problems such as investigations, mediations, progressive discipline, employment terminations, etc.
- Serves as the initial contact and liaison for intake and assessment of employee complaints.
- Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion , particularly regarding Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
- Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, and human resources.
- Track s performance ratings and compile s HR-related statistics for assigned group(s).
- Update s employee records with changes and / or corrections in employment status, including salary, position information, scheduled hours, and personal information.
- Assist s hiring managers in choosing appropriate company jobs to best suit business needs; draft s or edit s new job descriptions as the need arises.
- Collaborate s with Recruiting team throughout the recruitment process; serve s as an intermediary between Recruiting and hiring manager.
- Communicate s effectively with other HR teams and departments as necessary.
- Must be able to effectively recommend opportunities for continuous improvement to current processes and procedures .
- Ensures compliance with federal, state, and local employment laws and regulations, as well as company policies .
- Demonstrates ability to work with and support employees of all levels.
- Other duties as assigned to support the HR team .
Skills / Qualifications :
Education / Experience Requirements :
Work Location :
KGCCO is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions .
Salary : $55,000 - $65,000