Demo

Human Resources Generalist

KG Call Center
Tampa, FL Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025

Position Summary :

KGCCO is seeking a full-time , experienced Human Resource Generalist . The HR Generalist acts as a business partner by implementing Company's HR strategy and providing daily HR guidance, tools, and support to local management teams . This position represent s the overall HR function with the highest level of integrity , sharing the Company's vision and operating principles .

Primary Responsibilities :

  • Responsible for providing human resources support , including but not limited to company policies, recruiting, onboarding, providing employment law expertise , and solving employee relations problems such as investigations, mediations, progressive discipline, employment terminations, etc.
  • Serves as the initial contact and liaison for intake and assessment of employee complaints.
  • Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion , particularly regarding Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
  • Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, and human resources.
  • Track s performance ratings and compile s HR-related statistics for assigned group(s).
  • Update s employee records with changes and / or corrections in employment status, including salary, position information, scheduled hours, and personal information.
  • Assist s hiring managers in choosing appropriate company jobs to best suit business needs; draft s or edit s new job descriptions as the need arises.
  • Collaborate s with Recruiting team throughout the recruitment process; serve s as an intermediary between Recruiting and hiring manager.
  • Communicate s effectively with other HR teams and departments as necessary.
  • Must be able to effectively recommend opportunities for continuous improvement to current processes and procedures .
  • Ensures compliance with federal, state, and local employment laws and regulations, as well as company policies .
  • Demonstrates ability to work with and support employees of all levels.
  • Other duties as assigned to support the HR team .

Skills / Qualifications :

  • Experience working with and knowledge of federal and state employment laws.
  • Excellent communication and presentation skills with the ability to influence people at all levels of the organization.
  • Proven problem-solving and process improvement skills and experience with data analytics .
  • Highly organized and detail-oriented with the ability to handle multiple projects simultaneously while exceeding established goals and objectives .
  • Proficient in HRIS and ATS platforms , particularly iSolved .
  • Able to interact effectively with internal and external customers in various positions.
  • Strong work ethic and sense of urgency with a customer service-focused mindset.
  • Education / Experience Requirements :

  • Bachelor's Degree in a related field required ; equivalent experience considered in lieu of degree.
  • A minimum of 3-5 y ears of related professional HR experience required .
  • Proficient and confident in Microsoft Office suite, including high-level competency in Excel. PHR or SPHR or similar certification desired.
  • E xperience working in a federal government contracting environment and / or a call center is highly desired.
  • Work Location :

  • Tampa, FL (onsite position)
  • KGCCO is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions .

    Salary : $55,000 - $65,000

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