Vice President of Operations

Position: Vice President of Operations (VPO)

Location: Columbia, SC.

The Vice President of Operations (VPO) will be responsible for daily operations, performance, compliance of Warehouse Operations, Logistics, and Fulfillment in multiple branches and provides oversight for Warehouse Operations and Logistics and Fulfillment divisions. The VPO provides significant direction in forecasting human capital needs, facilities equipment needs and metrics related to being a good stewards of donor dollars to maximize their full potential by coordinating inter-departmental activities and delegating responsibilities to subordinates.

The VPO will actively engage senior leadership to devise strategies and policies to meet the organization’s goals. This position briefs the CEO on a frequent basis with analytics and measures to assert the best decisions are made. Additionally, the VPO will serve as a strategic partner to leaders around key initiatives, including human capital sustainability, warehouse, and fulfillment operations.

Why Work Here?

• Meaningful work: contribute to fighting hunger in your local community
• Community impact: make a tangible difference in the lives of families, seniors, and children who rely on food assistance, and be part of disaster recovery reliefs
• Positive work environment be part of a culture of compassion, teamwork, and service, working alongside like-minded and passionate individuals
• Benefits: enjoy excellent benefits in exchange for your hard work, expertise, and dedication to the mission
• Opportunity for innovation and creativity: contribute to process innovation and new strategies to help optimize and maximize donor contributions

• Essential Duties and Responsibilities
• Designs and implements business strategies, plans, and procedures in partnership with the Chief Executive Officer (CEO) and Leadership.
• Oversees daily operations of Warehouse, Logistics, and Fulfillment and works closely with other departments to ensure processes are followed.
• Develops and implements strategies, policies, and initiatives to improve inventory management to ensure the right products are in the right locations, and to improve service levels while reducing inventory investments and operational costs.
• Oversees the demand planning and inventory optimization functions for the business.
• Drives and oversee the design and continuous improvement of inventory control systems.
• Meets and monitors AIB, OSHA, and DOT requirements and compliance and provides proactive leadership to the organization by serving as the Chief Safety Officer; oversees an active Safety Committee.
• Provides internal controls to ensure proper management of assets including warehouse, transportation equipment, facilities equipment, and machinery.
• Oversees the logistical maintenance of the US DOT clearinghouse.
• Accountable for compliance with USDA requirements across all branch locations and ensures appropriate training of Directors to roll down compliant practices.
• Directly supervises Fulfillment and Warehouse Operations and Logistics departments; ensures smooth functioning of assigned departments through the creation of standard operating procedures across all facilities and delivery operations.
• Perform other duties and projects as needed or assigned.

Position Requirements

• Bachelor’s degree plus at least ten years of related experience and/or training, or equivalent combination of experience and education (15 years ).
• Superior problem solving and conflict management skills.
• Proven leadership and management skills.
• Ability to maintain the highest level of confidentiality.
• Strong analytical abilities and interpersonal skills.
• Ability to read, analyze, and interpret technical journals, regulations, and legal documents pertaining to human resources.
• Excellent organizational skills and impeccable attention to detail.
• Ability to work and interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds.
• Oracle/NetSuite experience preferred; ERP experience required.
• AIB experience preferred.
• Knowledge of USDA grants and food acquisition processes strongly preferred.
• Ability to travel weekly to other branch locations within the state of SC.