What are the responsibilities and job description for the experienced automotive BDC rep position at Kia Country of Charleston?
Kia Country of Charleston is seeking an energetic & driven individual to join our growing team. No automotive dealership experience is needed. We'll coach you on our proven sales tactics and how we've developed our long-standing customer relationships.
We are dedicated to providing you a career -- not just a job.
WE OFFER:
- COMPETITIVE Compensation package
- Insurance packages
- Paid vacation time
This position will be responsible for managing all aspects of Internet leads, inbound phone calls, and customer retention.
RESPONSIBILITIES:
- Oversee incoming leads for sales department
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Responsible for making outbound sold and unsold follow-up calls
- Be available to respond to phone AND email inquiries in a professional, well-spoken manner
- Meet and exceed goals each monthly and quarter
REQUIREMENTS:
- Good verbal and written communication skills
- Proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and the ability to multi-task are required
- Self-motivated and goal oriented
- Ability to hit sales quotas and closing percentages
- Must be willing to submit to a drug screen prior to employment
- Must have a clean & valid driver’s license