What are the responsibilities and job description for the Service Business Development Representative position at Kia of Columbia - Missouri?
We are looking for an experienced and energetic professional to join our team. The ideal candidate will be required to have strong interpersonal skills, a solid understanding of the automotive service inquiries and scheduling needs, and the ability to effectively address customer needs and schedule service accordingly. This position will be located in our offices in Columbia, MO and will require the successful candidate to be comfortable using social in-person and phone communication. Understanding of other elements of digital marketing are also beneficial.
Responsibilities:
- Assist current and prospective clients over the phone and in person to create service appointment opportunities.
- Advise customers on product or service options.
- Be aware of the company's policies and procedures relating to service level goals.
- Analyze client needs and recommend the best product or service for the customer's needs.
- Perform in a team environment.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15