What are the responsibilities and job description for the Automotive Car Sales position at Kia of Stockton?
Kia of Stockton is a high volume and fast paced dealership organisation that strives on being the best . We are looking for a talented hard working professionals, with positive vibes , and sales experience. We offer a team with ambition and stride to be the best! Our management team will help you succeed and become the best in the business! We offer one of the most aggressive and structured pay plans in the business!!!
Responsibilities:
- Approaches, greets and helps or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
- Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.
- Provides thorough product information and demonstration to all prospects.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
- Exhibits a high level of commitment to customer satisfaction.
- Utilises dealership sales control and follow-up system.
- Knows and understands the federal, state and local laws which govern retail auto sales.
- Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
- Knows and understands equity and values and can explain depreciation to the customer.
- Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).
- Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.
- Introduces customers to service department personnel to emphasise to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development and follow-up system.
- Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
Job Type: Full-time
Pay: $60,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental Pay:
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $60,000 - $200,000
