What are the responsibilities and job description for the Golf Course Marshal position at Kiahuna Golf Club?
Job Overview:
We are seeking a friendly and professional Golf Course Marshal to join our team at Kiahuna Golf Club. The Golf Course Marshal plays a key role in maintaining the pace of play, ensuring the safety and enjoyment of all golfers, and enforcing course rules. This position requires excellent communication skills, a strong customer service orientation, and the ability to handle situations with discretion and professionalism.
Key Responsibilities:
- Monitor Pace of Play: Ensure that groups stay on pace to provide a smooth flow of play and minimize delays.
- Assist Golfers: Provide assistance to players when needed, answer questions, and offer directions around the course.
- Enforce Course Rules: Ensure golfers are adhering to course policies, etiquette, and safety standards, including dress code, behavior, and equipment regulations.
- Resolve Issues: Handle any disputes, complaints, or concerns from players in a calm and professional manner, involving management when necessary.
- Safety Awareness: Promote and enforce safety measures for both players and staff, especially during inclement weather or potentially hazardous situations.
- Assist with Event Coordination: Support the smooth operation of tournaments, outings, or events held on the course.
- Patrol the Course: Regularly walk or drive the course in a cart to monitor conditions, ensure proper behavior, and maintain a visible presence for both golfers and staff.
- Reporting: Document any incidents, accidents, or issues that require follow-up or attention.
Qualifications:
- High school diploma or equivalent required; golf course or recreational experience preferred.
- Previous customer service or marshal experience is a plus.
- Strong communication and interpersonal skills.
- Ability to remain calm under pressure and handle sensitive situations professionally.
- Knowledge of golf etiquette and rules is preferred.
- Ability to walk or stand for extended periods and work outdoors in various weather conditions.
- Valid driver’s license (for cart operation).
- Ability to work flexible hours, including weekends and holidays.
Physical Requirements:
- Ability to walk and stand for extended periods of time.
- Comfortable with occasional lifting and handling of light equipment.
- Ability to work in varying weather conditions, including heat, rain, and wind.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $14