What are the responsibilities and job description for the Reservation Agent - The Sanctuary Hotel position at Kiawah Island Golf Resort?
Help us sell the Sanctuary 1 of 14 Hotels in the World that has 15 stars! Forbes Five Star rated Hotel, Spa and Ocean Room Restaurant. Join us today!
Benefits:
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort.. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
Benefits:
- $21.00/starting pay
- Option to transition after starting pay to base rate plus commission averaging $45,000-$65,000 annually
- Hybrid model two days a week remote once established
- Average two weekends a month off
- Medical, Dental, Vision, 401(k) options
- Exclusive Discounts are offered at the Hotel/Villas, 5 - Golf Courses, Spa, Restaurants, Retail Shops and More
- Employee Meal Program
- Employee Appreciation Events
- Recognition Awards and Incentive Events / Peer to Peer Recognition
- Complimentary Forbes Five-Star Service Training for Service / Compliance Training / Leadership/Career Development & More
- Transportation Assistances Program Available
- Vacation Pay
- Free Parking!
- Provide friendly, professional and individual service, while adhering to all resort standards for reservations.
- Create and sell a complete stay for the guest, personalized to match each of the guests’ interests and desires, while utilizing all of the resort’s amenities.
- Provide our guests with information on accommodations and accommodation packages, special events, dining options, recreational activities, golf, and other island happenings.
- Work closely with the Front Desk, Leisure Services, and Concierge Teams to provide our guests with an exceptional experience from arrival to departure.
- Upsell quality levels and view types to guests.
- Make dinner, golf, tennis, nature program, bike and all other reservations for guests at the time of booking, or before arrival, to give the guest the ease of visiting with everything preplanned.
- Knowledge of the Forbes Five Star and AAA Five Diamond standards.
- Upholds the core values, and policies and procedures of the resort.
- All other duties, as assigned.
- Previous customer service experience required.
- Requires excellent attention to detail and exceptional organizational skills
- Must possess excellent written and verbal communication skills
- Must be able to work both independently and in a team environment.
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort.. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
Salary : $45,000 - $65,000
