What are the responsibilities and job description for the Maintenance Manager position at Kibo Capital?
The Willows of West Hills is currently looking for a Maintenance Manager to join our team! The Maintenance Manager will oversee all property maintenance and is responsible for leading a team of technicians and groundskeepers, while partnering with the Community Manager to ensure the physical aspects of the property meet the company’s established standards.
Duties/ Responsibilities:
- Hire, train, supervise, and manage maintenance staff.
- Organize and oversee schedules and assign work orders to maintenance staff.
- Foster a positive, collaborative, and empowering work environment to maximize employee engagement and reduce turnover.
- Monitor and prioritize service request and tasks; identify and expedite emergencies.
- Coordinate, schedule, and perform preventative maintenance for the community.
- Perform daily site walks and inspect properties from an owner and tenant perspective to identify areas of concern.
- Communicate assignments to the maintenance team and monitor the workload throughout the day to ensure tasks are completed timely and efficiently.
- Coordinate all contractor activities including obtaining bids and scheduling jobs.
- Provide backup to maintenance technician(s) by troubleshooting and performing all necessary repairs to the apartment community, including plumbing, HVAC, carpentry and electrical.
- Operate the maintenance department within the financial guidelines of the property.
- Ensure resident requested service orders are completed on a timely basis.
- Maintain the exterior of the property to ensure clean and exceptional curb appeal.
- Serve on the emergency on-call rotation (approximately once every four weeks). Additional compensation offered during on-call weeks.
Qualifications
- 5 years of experience in construction, multifamily maintenance experience preferred.
- 3 years managing a team of direct reports.
- Must possess HVAC certification.
- Proven supervisory skills to hire, lead, direct, and evaluate team members.
- Experience in all aspects of apartment maintenance including plumbing, electrical, HVAC, carpentry, and small appliance repair.
- Strong communication skills; ability to read, write and communicate effectively.
- Basic computer skills and understanding of technology.
Education
High School diploma or equivalent
Physical demands
Ability to traverse property to diagnose building issues and plan repairs or maintenance.
Ability to lift and/or move up to 50 pounds without assistance.
Ability to climb stairs and ladders.
Ability to work outside in different elements.
Prolonged periods sitting at a desk and working on a computer.
Must be physically able to perform repairs when needed.
Additional eligibility requirements
Valid and current Driver’s License
Must past a background check, drug screen and motor vehicle report prior to first day of employment.
Fair Housing certification or ability to obtain within first 30 days of employment (course provided by employer)
Benefits include PTO, company sponsored health plans, housing discounts, cell-phone reimbursement, bonuses, extra pay, and more!
Kibo is Certified as a Great Place to Work!
