Uniform Attendant, PT

Reports To

Human Resources Manager

Job Summary

Responsible for uniform services to include, procurement, distribution, inventory, maintaining adequate par levels, tailoring duties, and maintains the uniform room.

Essential Functions

• Ensure compliance with the applicable Tribal, Federal and other laws, gaming regulations, and Kickapoo Lucky Eagle Casino Hotel policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and Team Member concerns and questions.
• Orders uniforms using a purchasing computer program.
• Receives unforms, inputs items received into an inventory system, attaches barcodes, and sorts or hangs stock in a neat and systematically arranged uniform room.
• Assigns, inspects, exchanges, and returns uniforms for new, active and transferred Team Members.
• Assists Team Members with uniform needs and provides excellent courteous service.
• Responds promptly to uniform requests and concerns.
• Measures team members using tape measures to ensure proper fit of uniforms.
• Cuts, sews, mends, alters, modifies, creates, and modifies uniforms using sewing machines.
• Prepares payroll deduction forms, and timely submits to Accounting Department.
• Keeps accurate records.
• Maintains and monitors uniform inventory levels to ensure sustainable levels and meet department needs.
• Conducts daily, weekly, or monthly inventory counts.
• Keeps the uniform room clean, organized, and free of clutter or hazards.
• Washes and dries uniforms using a washer and dryer.
• Coordinates dry cleaning services as needed.
• Demonstrate and promote KLECH core values.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.
  
  

Minimum Requirements To Qualifications

• High School Diploma or GED required.
• Minimum of one (1) years' customer service experience required.
• Sewing, altering, and mending skills required.
• Experience in maintaining inventories preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.
  
  

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills And Abilities

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with all Team Members.
• Ability to work under pressure in a fast-paced environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical, and guest service skills.
• Must possess a positive attitude with strong organizational qualities.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with Team Members of all levels.
• Ability to work effectively with individuals with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.
  
  

Physical Demands

• While performing the duties of this position, the Team Member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The Team Member must be able to concentrate for prolonged periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
• The Team Member must be able to communicate effectively in person or using telecommunications equipment.
• The Team Member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
• Frequently lift and/or move up to 30 lbs.
  
  

Work Environment

• Normal office setting.
• Frequent walking and standing, and frequent contact with the general public.
• May be exposed to cigarette smoke while on the casino floor.
• Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
• Extended hours and irregular shifts may be required including nights, weekends, and holidays.
• Must be able to perform under pressure and work long hours under stressful conditions.
• May be exposed to the risks associated in attempting to resolve issues with difficult guests and Team Members.
• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
  
  

Conditions Of Employment

• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLECH handbook, internal policy and procedures, and gaming regulations set within KLECH.