Uniform Attendant, PT

Reports to:

Human Resources Manager

Job Summary:

Responsible for uniform services to include, procurement, distribution, inventory, maintaining adequate par levels, tailoring duties, and maintains the uniform room.

Essential Functions:

• Ensure compliance with the applicable Tribal, Federal and other laws, gaming regulations, and Kickapoo Lucky Eagle Casino Hotel policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and Team Member concerns and questions.
• Orders uniforms using a purchasing computer program.
• Receives unforms, inputs items received into an inventory system, attaches barcodes, and sorts or hangs stock in a neat and systematically arranged uniform room.
• Assigns, inspects, exchanges, and returns uniforms for new, active and transferred Team Members.
• Assists Team Members with uniform needs and provides excellent courteous service.
• Responds promptly to uniform requests and concerns.
• Measures team members using tape measures to ensure proper fit of uniforms.
• Cuts, sews, mends, alters, modifies, creates, and modifies uniforms using sewing machines.
• Prepares payroll deduction forms, and timely submits to Accounting Department.
• Keeps accurate records.
• Maintains and monitors uniform inventory levels to ensure sustainable levels and meet department needs.
• Conducts daily, weekly, or monthly inventory counts.
• Keeps the uniform room clean, organized, and free of clutter or hazards.
• Washes and dries uniforms using a washer and dryer.
• Coordinates dry cleaning services as needed.
• Demonstrate and promote KLECH core values.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.

Minimum Requirements to Qualifications:

• High School Diploma or GED required.
• Minimum of one (1) years' customer service experience required.
• Sewing, altering, and mending skills required.
• Experience in maintaining inventories preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Other Criteria:

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills and Abilities:

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with all Team Members.
• Ability to work under pressure in a fast-paced environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical, and guest service skills.
• Must possess a positive attitude with strong organizational qualities.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with Team Members of all levels.
• Ability to work effectively with individuals with empathy and enthusiasm.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.

Physical Demands:

• While performing the duties of this position, the Team Member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The Team Member must be able to concentrate for prolonged periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
• The Team Member must be able to communicate effectively in person or using telecommunications equipment.
• The Team Member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
• Frequently lift and/or move up to 30 lbs.

Work Environment:

• Normal office setting.
• Frequent walking and standing, and frequent contact with the general public.
• May be exposed to cigarette smoke while on the casino floor.
• Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
• Extended hours and irregular shifts may be required including nights, weekends, and holidays.
• Must be able to perform under pressure and work long hours under stressful conditions.
• May be exposed to the risks associated in attempting to resolve issues with difficult guests and Team Members.
• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.

Conditions of Employment:

• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLECH handbook, internal policy and procedures, and gaming regulations set within KLECH.