Social Media Marketing Coordinator

Position Title: Social Media & Marketing Coordinator / Customer Service Associate
Location: Kicks and Giggles, 329 Main St., Rapid City, SD
Schedule: 75% On-Site / 25% Remote

Position Overview:
We are looking for a dynamic and adaptable Social Media & Marketing Coordinator / Customer Service Associate to join our team! This hybrid role combines creativity, customer interaction, and operational excellence, making it perfect for someone with a passion for social media, retail, fashion, and children's clothing. As part of a small business, you'll have the opportunity to contribute to a variety of tasks, from developing marketing campaigns to creating a delightful in-store experience.

If you’re a creative self-starter who thrives in a fast-paced environment, enjoys engaging with people, and has a flair for merchandising and marketing, this is the role for you!

Key Responsibilities:

Social Media & Marketing (Remote & On-Site)

• Develop and implement innovative social media campaigns to promote products, events, and seasonal themes.
• Create high-quality, visually engaging content (photos, videos, graphics) tailored to target audiences.
• Actively engage with followers, respond to inquiries, and build an online community that reflects the brand’s values.
• Track and analyze social media performance metrics to optimize strategies and drive growth.
• Assist with email marketing initiatives, newsletters, and promotional campaigns to boost traffic and sales.

Customer Service & Sales (On-Site)

• Welcome and assist customers with enthusiasm, ensuring a positive shopping experience.
• Provide personalized product recommendations based on customer needs and preferences.
• Handle cash register operations, transactions, returns, and exchanges accurately.
• Maintain a friendly and professional demeanor, enhancing the store’s reputation for exceptional customer service.

Store Operations & Merchandising (On-Site)

• Assist in inventory management, including receiving, tagging, and organizing merchandise.
• Ensure the store is clean, organized, and visually appealing at all times.
• Collaborate with the team to create and maintain eye-catching promotional displays.
• Restock shelves and arrange products to align with seasonal and promotional themes.

Qualifications:

• Previous experience in retail, social media marketing, or customer service is highly preferred.
• Strong understanding of social media platforms (Instagram, Facebook, etc.), with experience in content creation and engagement.
• Excellent verbal and written communication skills, with a customer-first mindset.
• Creative, detail-oriented, and passionate about aesthetics, fashion, and design.
• Able to multitask, stay organized, and work independently in a fast-paced environment.
• Friendly, approachable, and team-oriented personality.
• Availability to work in-store for 75% of the time, including some weekends on a rotating schedule.

Why Join Us?

• Be part of a supportive, collaborative, and fun small business environment.
• Showcase your creativity while driving meaningful engagement with a growing brand.
• Enjoy a varied role where no two days are the same, combining marketing and customer service.

How to Apply:
Send your resume, a brief cover letter, and examples of your social media work to Lisa at hello@shopkicksandgiggles.com

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 27 – 35 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Marketing: 2 years (Required)

Location:

• Rapid City, SD 57701 (Required)

Ability to Commute:

• Rapid City, SD 57701 (Required)

Ability to Relocate:

• Rapid City, SD 57701: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22