What are the responsibilities and job description for the Summer Camp Operations Support position at KID Museum?
About KID Museum
KID Museum is the nation’s largest educational makerspace for youth. Our mission is to revolutionize how kids learn through the maker experience. Through hands-on programming and deep learning experiences, we empower youth with the creative problem-solving and STEM skills to invent the future. With a focus on engaging populations traditionally underrepresented in STEM, our programs aim to build economic opportunity and diversify the future talent pipeline.
Our vision is to become the standard of excellence for inclusive, impactful maker learning nationally, and a model for how to expand access to maker learning at scale. Our headquarters in the Washington, DC region serves as our innovation hub. In partnership with local school systems, government and philanthropic leaders, we design and deliver K-12 programs that produce results at scale in a large and diverse metropolitan region. We leverage the learnings from this learning lab to create resources, training, and technical support to expand high-impact maker learning nationally. For more information, please visit www.kid-museum.org.
Position Overview
KID Museum is seeking individuals to join our Summer Camp Operations Team. You will work closely with the Museum’s Visitor Services and Operations team to support the administration of programming for children ages 7 – 14 in the Museum’s popular maker-based Summer Day Camps at its two Bethesda sites: 3 Bethesda Metro Center and Davis Library. Summer camp programming covers 8 weeks across a 9 week period starting June 23rd until August 22nd.
In this seasonal role, you will support the daily operations and frontline experience of campers and their families at KID Museum. You will be responsible for assisting KID staff with summer camp logistics, coordination and administration. The successful candidate will have demonstrated experience and passion for customer service and operational efficiency in the nonprofit or social service fields.
Candidates are expected to work a minimum of 8 weeks of Summer Camp. Summer Camp programming runs Monday - Friday, 8:30 a.m. to 5:00 p.m. Each 8 hour day includes a half-hour lunch break. Preference will be given to candidates who can work the full 9 weeks of Summer Camp.
Essential Job Functions
- Assist with day-to day operations, including answering phones and email inquiries.
- Assist with drop-off and pick-up of campers.
- Care for and engage with campers during lunch and snack time.
- Direct visitor inquiries and issues to the appropriate staff or department to ensure resolutions in a timely manner.
- Support educators with camp set-up and clean-up.
- Assist with facilities management, including light cleaning, room usage and maintenance.
- Ensure that the Museum’s rules and safety protocols are followed by visitors and program participants.
- Perform general clerical duties including photocopying, filing, and data entry.
- Successfully complete other duties as assigned.
Qualifications
- Excellent verbal and written communication skills and ability to effectively communicate with a wide variety of audiences including children, parents/caregivers and community members.
- Knowledge of CRM systems preferred but not required.
- Strong administrative skills; good research, planning, and organizational skills; strong work ethic and follow-through; and excellent attention to detail.
- Strong interpersonal skills; good judgment, initiative, and resourcefulness.
- Flexible/able to adapt to changing needs, projects and priorities.
- Proficiency in MS Office Suite and Google Workspace.
The candidate must be able to perform the above tasks independently, accurately, reliably, and in a timely manner. Compensation will be commensurate with experience. For consideration please click the 'apply' link.
Diversity, equity, accessibility and inclusion are important, interdependent components of everyday life at KID Museum and are critical to our pursuit of excellence. KID Museum is an equal opportunity employer and does not discriminate against any employee, applicant for employment or contractor based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
