What are the responsibilities and job description for the Call Center Agent/Dispatch Service position at Kidd's Towing and Recovery Services?
NOW HIRING PROFESSIONALS FOR THE TOWING INDUSTRY
Kidd’s Towing and Recovery is currently looking for clean-cut, goal-oriented, professional individuals to fill the following positions in the greater Wichita area:
Call Center Agent: This position involves answering multi-line phones, data entry and coordinating driver locations with incoming calls. Computer knowledge and common sense is a must.
Previous Dispatch experience is a plus. One year of customer service phone experience is required. This is PART-TIME, weekend position with possibility of fill-in shifts during the week, so you must be able to work nights, weekends and holidays. Looking at a minimum of 24 hours a week up to 32 upon request/need.
Starting pay is $8.50 per hour with a review of performance after 30 days(FIRST TWO DAYS OF TRAINING ARE UNPAID)- These are considered a trial run; possible raise of up to $1.00 per hour. With another 90 day review following the first 30 day review with the potential for another $1.00-$2.00 raise. ($9.50-$12.00/hour)
We place a heavy emphasis on customer service and overall professionalism. Qualified individuals please submit resume through really, or apply in person at:
Kidd’s Towing
4740 W Esthner
Wichita, KS 67209
316-945-8697
Benefit Conditions:
- Waiting period may apply
COVID-19 Precaution(s):
- Sanitizing, disinfecting, or cleaning procedures in place
Hours per week:
- 20-29
- 30-39
Typical end time:
- 8PM
Typical start time:
- 12PM
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- Open to applicants who do not have a college diploma
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $10 - $12