Medical Administrative Assistant

KPG Therapies, a sensory-friendly facility that offers a play-based therapy program for children with developmental disabilities in Bloomington, IN, is now seeking a Medical Administrative Assistant. The Assistant provides client support, assists with scheduling of services, accepts payment, answers phones, works with insurance authorizations, along with other medical office duties. Must be computer savvy and able to be self sufficient. Must be able to navigate insurance portals, and have general medical office knowledge. Must have at least 1 year of previous experience in the medical field, preferably in outpatient pediatric therapy services.

Major Responsibilities:

• Treat clients and their families with respect and dignity.
• Identify and address all client needs appropriately, professionally, and respectfully.
• Communicate clearly and effectively with client, client families, and client care teams, as well as with other KPG staff and volunteers.
• Demonstrate an ability to be flexible, organized, and function in stressful situations.
• Assist with scheduling
• Working knowledge of social media and marketing and ability to provide support related to both
• Ability to operate scheduling and therapeutic services software
• Maintain HIPAA compliance
• Strong ability to multi-task and maintain composure and organization
• Ability to communicate with clients over telephone, and in-person, answering questions in appropriate and timely manner.
• Fun, energetic, personable, and professional
• Operate cash register, computer, printer, fax, scanner
• Support in cleaning tasks
• Quality customer service skills
• Effective oral and written communication skills
• Reliable and responsible
• Ability to work independently and to problem-solve, flexibility
• Friendly and approachable
• Alliance with and ability to uphold organization’s missions, principles, and promises to clients.
• Pass a criminal background check
• Ability to prioritize and complete tasks in timely manner
• Ability to enforce policies as needed
• Ability to track needs and organize supplies for the office/front desk

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Free parking
• Health insurance
• On-the-job training

Medical Specialty:

• Pediatrics

Schedule:

• Monday to Friday
• No weekends

Experience:

• Medical office experience: 1 year (Required)
• Customer service: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)

Ability to Relocate:

• Bloomington, IN 47403: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22