What are the responsibilities and job description for the General Manager position at KidStrong Long Island City?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
LEADER and ROCKSTAR WANTED!
Location: Queens, NY
Compensation: $55,000 - $85,000 an elite, performance-driven bonus structure
Job Type: Full-time
Schedule: Must be flexible to work day, evening, and weekend hours as needed.
Compensation: $55,000 - $85,000 an elite, performance-driven bonus structure
Job Type: Full-time
Schedule: Must be flexible to work day, evening, and weekend hours as needed.
KidStrong is on a mission to help kids win at life. We empower children to become strong, confident, and resilient through a science-backed training program that blends physical, mental, and character development. Our centers thrive on energy, teamwork, and results.
We’re looking for a General Manager (GM) who isn’t just a manager—they are a visionary leader, a coach, and a relentless executor who will drive membership growth, build an amazing culture, and ensure operational excellence. If you thrive in a fast-paced environment, love working with people, and know how to turn ideas into action, we want to hear from you.
PLEASE DO NOT APPLY IF…
❌ Your ego is bigger than your willingness to help the person on the phone or in person.
❌ You wait for others to tell you what to do and see the world as full of problems instead of opportunities.
❌ You aren’t a team player.
❌ You aren’t obsessed with being excellent at your craft.
❌ You don’t care about what you have to sell. We only want people with high morals.
❌ You are an energy-drain with no sense of humor.
❌ You think managing is just telling people what to do—we need a leader who’s hands-on, engaged, and in the trenches with the team.
WHAT YOU’LL OWN:
1. Drive Growth & Business Performance
- Own and execute the membership sales strategy to drive consistent revenue growth.
- Analyze key business metrics (conversion rates, retention, revenue per member) to optimize performance.
- Develop and oversee local marketing & community outreach to increase brand awareness and attract new members.
- Build strategic partnerships with schools, parents’ groups, and local businesses to drive leads.
2. Lead & Develop a Rockstar Team
- Recruit, train, and coach a high-energy team of coaches and front desk staff.
- Set clear performance expectations and hold the team accountable for results.
- Foster a culture of service, excellence, and enthusiasm—everyone on the team should love what they do.
- Ensure every coach delivers engaging, high-energy classes that keep kids and parents coming back.
3. Deliver an Unmatched Customer Experience
- Be the face of KidStrong—build strong relationships with parents and kids.
- Ensure every class is a WOW experience with energy, engagement, and coaching excellence.
- Address parent concerns, manage feedback, and continuously improve the customer journey.
- Ensure the facility is clean, safe, and operating at the highest standard.
4. Operational Excellence & Execution
- Own and optimize the day-to-day operations of the center.
- Manage scheduling, payroll, and inventory to maximize efficiency.
- Implement and refine SOPs to drive consistency in execution.
- Ensure compliance with all safety protocols and company standards.
MUST-HAVE EXPERIENCE & SKILLS:
- Kids Development – You must have a passion for working with children and coaching them to be outstanding human beings.
- Leadership & Team Development – You don’t just manage—you coach, train, and bring the best out of your team.
- Sales & Business Acumen – You know how to sell, engage with parents, customers, and drive revenue.
- Customer-Obsessed Mindset – You believe in creating raving fans and delivering an exceptional experience.
- Strong Execution & Problem-Solving Skills – You don’t just point out problems—you fix them.
- High-Energy, Hands-On Approach – You thrive in fast-paced environments and love being in the action.
PREFERRED EXPERIENCE:
- 3 years of experience in a fitness, kids’ programs, or service-based business.
- Proven track record of hands-on leadership—showing up, making things happen, and driving results.
- Experience coaching or working with children is a plus.
WHY YOU’LL LOVE THIS ROLE:
- Impact Lives – You’ll play a key role in shaping kids’ confidence and development.
- Autonomy & Growth – You’ll have the freedom to run the business while growing your leadership skills.
- High-Energy Culture – Work in a fun, dynamic environment where every day is different.
- Competitive Compensation & Perks – Salary performance-based incentives, free KidStrong membership, and leadership development opportunities.
READY TO LEAD FROM THE FRONT?
If you’re a high-performing leader who thrives in an energetic, mission-driven environment, we’d love to hear from you. Apply today and let’s create something special together.
NEXT STEPS
Submit your application and a short cover letter telling us why you’re the best fit for this role and how you would judge your success in 2-3 years.
The initial interview process will be on culture-fit over a 15-30 video interview.
If selected, we’ll invite you to a structured interview focusing on your leadership, sales, and execution abilities.
Finalists will participate in an on-site experience to see the role in action.
Let’s build champions—one kid at a time!
Salary : $55,000 - $85,000
