What are the responsibilities and job description for the General Manager position at KidStrong Long Island South?
Benefits:
- Bonus based on performance
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
General Manager
Do what you love, love what you do!
What we expect…
A motivated individual, whose passion for kids, paired with a growth mindset and the desire to learn and develop as a leader drives them daily in efforts to make a positive impact. Someone with a solid understanding of sales and operational excellence who, in combination with the Assistant GM, and Operations Specialist will use our lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parents.
A leader with a positive attitude who is ready to utilize a thoughtful approach to all aspects of the organization while taking great satisfaction in meeting and beating goals, with a “Win the Day” philosophy. Someone with experience with kids, who leads from the front, getting on the mat and teaching 3-5 classes per week.
General Managers Responsibilities:
● Provide excellent leadership and management to create a positive, energetic, successful environment for coaches and members.
● Properly manage and exceed all KidStrong sales and operational budgets.
● Work closely with the Assistant GM of the Center to ensure that the staff and studio are looked after.
● Build and maintain KidStrong class size through scheduling optimization.
● Model all center activity through self-involvement (leading by example).
● Open and effective communication with staff (feedback, center needs, trials, all relevant member related information, etc).
● Enforces KidStrong corporate policies, business practices, systems and processes.
● Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
● Provides and maintains the highest level of customer service.
● Provides effective decision making regarding customer service issues.
● Responsible for ensuring that the facility is clean with a “roll up the sleeves” mentality, including the ability to lift weight plates and fitness equipment, maintained and operationally sound (along with the Assistant General Manager)
● General Manager with AGM with leading and developing his/her coaching team in addition to coaching the required amount of classes.
● Help recruit, hire, and train new coaches and ensure all center processes and programming are followed and executed properly.
● Knowledgeably and enthusiastically deliver pre designed workouts to parents and students (15 students per class) ages walking – 11 years old
● Energize and motivate members throughout the class
● Be promotionally-oriented and have the ability to schedule trials through a company required vetting process.
We are looking for:
● 3 years of management / customer service / sales experience, including overseeing all aspects of company management. Experience with children and/or fitness industry strongly preferred.
● Associate or Bachelor’s degree in business, education, or related field would be a plus
● Understanding all performance metrics of revenue, inventory, payroll, cost controls and facility maintenance.
● The ability to multi-task, manage member and staff concerns.
● Excellent verbal and written communication skills.
● Strong work ethic, integrity, and professional demeanor.
● Practical work experience using Microsoft Office Products
● Ability to run productive individual and team meetings
Certifications Required: this can be obtained post-hire, and must be kept current
● CRP certified
● First Aid certified
Physical Demands:
● Our staff is asked to work out with the kids, know the proper form and corrections, and actively run the activities. Bending, kneeling, crouching, crawling, reaching, balancing, etc
● Aerobic activity
● Sustained physical exertion
● High energy
● Ability to lift 50 pounds
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Wrap it up:
● If YOU think you’re ready to join OUR team and make a positive impact in the lives of hundreds of kids, then apply NOW and let’s talk! We offer interactive training and a FUN, busy work environment that will help you get all your daily steps in!
○ Paid time off
○ Continuing ed in leadership development
Why Join Us:
Why Join Us:
- We are committed to acknowledging our managers' efforts through a competitive base-salary and an achievable, multi-tiered compensation framework.
We like to keep it simple using one metric for success and, with team support, it's easy to earn Tier 1 bonuses and more each month
- Compensation Structure: Easily attainable sales targets.
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- Tier 1: (hitting this should be a no-brianer) Achieving this tier will earn you an additional $1200 monthly/$14,400 yearly on top of your base salary.
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- Tier 2:Achieving this tier will earn you an additional $1700 monthly/$20,400 yearly on top of your base salary.
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- Tier 3:Achieving this tier will earn you an additional $2200 monthly/$26,400 yearly on top of your base salary.
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- Comprehensive Training: Receive comprehensive training to equip you with the skills and knowledge needed to excel in your role.
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- Uncapped Earning Potential: Your success is your limit! Benefit from unlimited earning potential as you exceed your sales targets.
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- Career Progression: We're invested in your growth! As you demonstrate your abilities, you'll have the opportunity to advance within the company.
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- Innovative Environment: Join a team that values innovation, creativity, and teamwork. Contribute your ideas and make a real impact.
Salary : $40,000 - $60,000
