Healthcare Accounts Receivable Specialist

Job Description

SUMMARY: As a Healthcare Accounts Receivable Specialist at KIDZ Medical Services, you will play a vital role in providing courteous and effective support primarily over the phone and email, specifically addressing inquiries related to medical bills. Your primary focus will be on delivering outstanding patient experience and enhancing the company's reputation and culture. In collaboration with the medical billing/coding and collection teams, you will ensure timely and accurate responses to guarantor statements.

DUTIES AND RESPONSIBILITIES:

• Provide details regarding the callers medical bills
• Verify healthcare insurance information.
• Process payments and establish payment plans to support financial arrangements.
• Train new team members and identify retraining opportunities.
• Address and resolve customer complaints, concerns, and inquiries in a timely manner.
• Build effective relationships with customers, educating them about Kidz Medical Services and their health insurance.
  
  

QUALIFICATIONS:

• High school diploma or equivalent.
• Minimum of 3 years of related experience; medical billing experience strongly preferred.
• Excellent customer service, verbal, and written communication skills.
• Exceptional organizational skills, with the ability to manage priorities and workflow.
• Proficiency in understanding and following written and verbal instructions.
• Bilingual skills required.
• Acute attention to detail and adaptability to changing priorities.
  
  

Our team members enjoy a competitive compensation package. Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401(k) and profit sharing
• PTO and paid holidays
• Full time position located in our business office in Coral Gables/South Miami.
• Flexible schedule around the core hours 8:00 – 4:00 Monday – Thursday and Friday 8:00 - 2:00
• Paid Parking
  
  

ABOUT US: KIDZ Medical Services (KIDZ) is a private, physician-owned and university affiliated medical group specialized in providing pediatric, neonatal and obstetrical healthcare. KIDZ is proud and privileged to have served the South Florida community since 1988, in partnership with the leading health systems in our region. KIDZ is committed to providing high quality, cost-effective, and compassionate medical care using evidence-based tools, a proficient level of training and education, clinical research, and state-of-the-art medical technology. Our team provides services throughout the continuum of care, both in hospital and office-based settings across 15 pediatric subspecialties. Please visit our website at www.kidzmedical.com for more information on our services.