Operations Manager

The Operations Manager provides leadership, supervision and direction on strategic initiatives and operating standards to positively impact business results for selected areas of the facility under the guidance of the General Manager or the Director of Operations.

The Operations Manager helps with People: Hire, Train, Retain & Develop Team

• Cultivate a strategic team environment that provides exceptional guest service while directing the staff and team leadership and ensuring all other team members perform at a consistently high level
• Ensure team member training programs are being followed
• Ensure staffing levels are appropriate to meet the needs of the business and maximize the guest experience by following up with the Recruiting Manager
• Lead and influence staff and team leadership through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximum productivity
• Select and develop staff and team leadership for more responsibility or internal promotability
• Promote positive team member relations including effective delegation of managerial duties, fostering high team member morale, upholding operations standards, and execution of the performance management process
• Solve issues regarding cash handling and monitoring procedures
• Helping with various teams and departments within the facility, learning how they each operate, to ensure success in the day-to-day operations. Including but not limited to Activities, Retail, Entry Ticket Sales, Janitorial, Food and Beverage and more
• Guarantee sales and promotion strategies implementation in the different Merchandising points of sales
• Ensure points of sales properly exhibition, following up sales strategies
• Supervise cash availability
• Mange merchandising inventories and cash availability in the points of sales
• Understand how to track and account for inventory needs
• Conduct seamless operations within certain areas of the facility while keeping up team morale within your departments
• Understanding and following proper procedures
• Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met
• Assures that all standard operating procedures for revenue and cost control are in place and consistently utilized
• More items that may be assigned by leadership
  
  

Qualifications

At least 1 year of management experience or 1 year of leadership within the Company is required.

Hospitality, Retail or Entertainment is preferred.

Pay range starts around $50k/year

If you are a results-driven individual with a passion for operational excellence, we would love to hear from you. Apply today to join our dynamic team as an Operations Manager.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  

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