What are the responsibilities and job description for the Kiemle & Hagood Company is hiring: Multifamily Community Manager- Market Propert position at Kiemle & Hagood Company?
Please Note : This specific posting is a 30-Hour per week Position
The person in this position is responsible for maintaining the physical appearance of the apartment complex, including grounds, common areas and office. Other responsibilities include turning apartments, showing and leasing apartments, rental collections, completing maintenance requests and mitigating emergencies. Responsible for positive interactions with residents, potential residents, vendors and visitors, while always keeping in mind that service and quality is primary. This position reports to the Regional Property Manager. There is no unauthorized interaction with building ownership.
KEY RESPONSIBILITIES
Key responsibilities of this position include, but are not limited to the following :
- Oversees the day-to-day sales, maintenance, and administrative operations of the community.
- Cleans and maintains the apartment community and grounds or coordinates vendor assistance.
- Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments.
- Remains current on market conditions.
- Compliance with Company standards as defined in the Employee Handbook, Operations Playbook, and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, EEOC.
- Prepare, show and lease the apartment units.
- Collect deposits, fees and rents from the residents.
- Complete and maintain accurate records and files in conformance with company policies and procedures.
- Ensures the safety and security of the property, its contents, and the residents. Keeps keys secure, ensures doors close tightly, and is aware of unwelcome visitors, etc.
- Turn in paperwork in a timely manner.
- Handles resident maintenance requests, violations, and complaints.
- Attends company training sessions as scheduled.
- During emergencies, be available to mitigate damage. May be during unscheduled hours.
- Maintains the community files and records (including electronic), ensuring documentation is kept complete and up to date.
ATTENDANCE
Position requires the ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals have the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods.
MINIMUM JOB REQUIREMENTS
PHYSICAL REQUIREMENTS
BENEFITS
ADDITIONAL COMPENSATION
Discretionary bonuses
Mileage reimbursement
