What are the responsibilities and job description for the Dispatcher position at Kienstra-Illinois LLC?
Concrete Truck Dispatcher - Full Time
Kienstra Ready Mix Concrete, located in Wood River, Illinois, has an opening for a Full Time Concrete Dispatcher.
Concrete Dispatchers for our company assist concrete contractors with ordering high-quality ready-mix concrete and route mixer trucks from our plant locations to their jobsites. Our dispatchers work together in a rapidly paced environment as a team to ensure our customers are provided with excellent service.
It is helpful (but not mandatory) that candidates have dispatching or logistics experience in the customer service industry.
We offer a clean office environment and excellent benefits including health insurance, 401K, holiday, and vacation pay.
The work is challenging and will require you to be comfortable handling and resolving customer issues and problems with diplomacy and professionalism.
Safety and Customer Service are our top priorities.
Requirements:- Positive attitude and great work ethic
- Excellent clerical and organizational skills to keep track of order delivery schedules, routes and personnel
- Excellent communication skills to collaborate with both customers and teammates
- Ability to multitask with different and sometimes conflicting events happening at the same time
- Good computer skills
- Ability to handle multiple phone calls
- Ability to make rapid decisions.