What are the responsibilities and job description for the Hostess/Host position at Kiez, L.P.?
Job Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service in our restaurant. A passion for hospitality and excellent guest relations skills are essential to create a welcoming atmosphere.
Responsibilities
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Communicate wait times clearly and provide updates to guests as needed.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Utilize Toast POS or other point-of-sale systems for managing reservations and guest information.
Experience
- Previous experience in a restaurant or hotel environment is preferred but not required.
- Strong communication skills with an emphasis on phone etiquette and guest services.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A genuine passion for hospitality and helping others is essential.
- Familiarity with POS systems, particularly Toast POS, is a plus but not mandatory.
Join us in creating memorable experiences for our guests while working in a supportive team environment! We pay $20/hour plus shared tips.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Employee discount
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $20