What are the responsibilities and job description for the Host/Hostess position at Kravings Brazilian Steakhouse?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional service to our guests. The ideal candidate will have a passion for hospitality and a commitment to creating a welcoming atmosphere. As the first point of contact for our guests, you will play a crucial role in setting the tone for their dining experience.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Answer phone calls with professionalism, taking reservations and providing information about the menu and specials.
- Maintain cleanliness and organization of the host/host area.
- Assist in managing guest relations, addressing any concerns or requests promptly.
- Utilize POS systems for takeout and delivery orders.
- Collaborate with team members to ensure smooth operations during peak hours.
Qualifications
- Previous experience in food service or hospitality as a host is required.
- Strong customer service skills with the ability to communicate effectively with guests and staff.
- Familiarity with POS and reservation systems.
- Excellent phone etiquette and interpersonal skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a passion for providing outstanding guest experiences.
Join us in creating memorable dining experiences for our guests while working in a supportive team environment!
Job Type: Part-time
Pay: $17.28 - $22.00 per hour
Expected hours: 15 – 28 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Experience:
- Food service: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Tarzana, CA 91356 (Required)
Work Location: In person
Salary : $17 - $22