What are the responsibilities and job description for the Crew Chief position at Kim's Convenience Stores?
Position Title: Crew Chief
Location: IHOP 3044 - Pittsburg, TX
Description:
As an IHOP Crew Chief, you'll lead the team to ensure exceptional guest experiences by managing shifts, supervising team members, training, and maintaining high standards of cleanliness and quality.
Here's a more detailed breakdown of the IHOP Crew Chief role:
Responsibilities:
Quality Control:
Enforce IHOP's quality standards, monitor food preparation, presentation, and timing, and help resolve customer complaints.
Financial Accountability:
Assist in controlling costs through effective management of inventory, labor, and other restaurant expenses.
Safety and Compliance:
Uphold health and safety standards, ensure compliance with local health regulations, and IHOP's policies.
Communication:
Foster open communication between team members, management, and kitchen staff, and keep management informed of any issues.
Timecard Management:
Review all timecards for your shift.
Inventory and Deliveries:
Check for the correct quantity and quality on deliveries.
Financial Procedures:
Review daily sales reports and receipts, make deposits as required, and ensure correct amounts of bills and change.
Shift Management:
Run shifts, assign responsibilities to team members, and supervise their performance.
Training and Development:
Assist with the training of new and existing team members, ensuring they are informed of new menu items and specials.
Benefits:
- Paid time off
- Health Benefits
- 401k
