What are the responsibilities and job description for the Dayshift Quality Technician Jasper Warehouse position at Kimball International?
This role is responsible for quality, auditing and coaching of warehouse personnel to instill and apply concepts and principles of QUALITY and Continuous Improvement throughout the entire organization.
Roles & Responsibilities
- Coordinate with team leads on what training is needed and then responsible for the training of all employees on handling, storage and loading procedures.
- Introduce best practices into warehouses operations
- Responsible for keeping all work instructions current and develop additional work instructions as needed
- Promote and lead 6S processes within the warehouse to promote good housekeeping.
- Plan internal quality audits to ensure quality standards are met in all stages of the loading, storing, unloading, and staging process.
- Conduct quality audits on all handling and storage processes on all shifts.
- Perform inspection of product and cartons as needed
- Responsible for the RGA process including monitoring the return and tracking of RGAs
- Measure and report RGA's by product type, ship point, etc.
- Communicate/coordinate as needed with employees on floor.
- Participate in “warehouse event teams” or other process improvement teams
- Provide honest and fact based feedback to employees on results of audit findings
- Ensure all clamp lifts are calibrated and document the calibration dates and results.
- Identify equipment and processes needed to improve the handling of product.
- Recommend processes improvements and take corrective action.
- Promote professionalism and a positive work environment.
- Maintain customer focus at all times and work to resolve customer issues.
- Pursue personal and professional growth and development.
- Promote Logistics vision statement and business plan, as well as the Kimball International Vision, Guiding Principles, and Corporate Goals.
Work/Educational Requirements
- High School diploma or Certificate of Completion
Skills to Perform this Role
Interpersonal Skills
- Team oriented
- Positive attitude
- Assertive but tactful
- Flexible and open to change
- Patient
- Creative thinking
- Trustworthy, honest and ethical
- Good people Skills
- Willingness to learn new things
- Ability to keep humor in the workplace
- Ability to build and sustain relationships
- Open minded
- Able to work with a diverse group of people
- Work committed, devoted, and steadfast
- Ability to adapt to new situations quickly
- Ability to work in a team environment
Technical Skills
- Understanding of change management
- Able to use and learn multiple software programs
- Able to facilitate
- Able to problem solve, make decisions, and analyze information
Communication Skills
- Good listening skills
- Good written, verbal and presentation skills
- Communicate technical and non-technical issues
- Ability to communicate at all levels
Business Skills
- Ability to meet commitments
- Ability to establish and meet deadlines
- Understanding of role in the company
Physical Skills
- Must be able to travel between facilities.
- Ability to stand or walk 2-3 hours on warehouse floors for audits during summer and winter weather
