What are the responsibilities and job description for the Kimbrell's Furniture- Field Collections Agent position at Kimbrell's Furniture?
109-year-old company and stronger than ever!
Kimbrell's Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market.
We know that for you to give your best, you need to be at your best; that's why we are serious about work life balance. Position is Full time.
Responsibilities :
- Visiting customers at their home addresses to inquire about their past due account
- Evaluate past due account information provided and speak intelligently to a customer regarding their account status
- Update account information as it applies in real time using a technical device
- Use software to notate conversations with customers along with outcome of visit
- Take payments from a customer using a technical device
- Deliver notes and written correspondence to the address where it would apply, of past due customers
- Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer's account.
- The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes
- Must have valid driver's license
- Cooperative disposition and the ability to work within structured parameters
- Positive attitude
- Desire to learn and develop professionally
- Attention to detail and the ability to reason and think quickly and effectively
- Excellent communication skills
- Some experience in collections preferred but not required. Will train the right candidate
- Must be available to work Mon- Sat between 8am and 7pm
- The above listed are the major duties and responsibilities associated with Field Collections Agent role; these responsibilities and duties may change during the course of employment.
Requirements :
Compensation : $14.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
From our humble beginnings in 1915 with a single store of 2 employees, and mule drawn wagon, Kimbrell's has grown to over 50 stores with hundreds of employees serving both Carolinas. For over 100 years, we have and continue to take great pride in providing exceptional customer service and quality merchandise. We truly believe in not only caring for our customers, but also our local communities and serving both our customers and communities to the best of our abilities.
Our mission is to provide dependable, quality furniture, at the best value; offer easy financing; all while providing excellent customer service.
We cannot accomplish this without our family of employees, and we are looking to add to our growing family! At Kimbrell's, we still follow our founder's belief in fair pay, promoting from within, and rewarding those who provide great service to our customers, community, and company. If you are dedicated to creating that exceptional customer experience and have a strong connection with your local community, then we want to hear from you!
Salary : $14 - $20
