What are the responsibilities and job description for the Heavy Equipment Warranty Specialist position at Kimmel & Associates?
About the Company : A regional leader in the sales and service of construction equipment. The company has been in business for over 12 years and represents one of the top 4 global construction equipment manufacturers. The company considers its employees to be their most important asset. By recruiting the most highly trained employees, they set their mark above the competition. About the Position : Hiring a Heavy Equipment Warranty Specialist to assist service departments warranty rules and requirements. Responsibilities include but are not limited to : Learn and understand internal company systems Apply warranty guidelines and technical information to service invoices to develop warranty claims Understand OEM warranty systems to enter / process warranty claims Maintain claim tracking spreadsheets and documentation Process warranty credit memos / checks to settle invoices Assist in other duties as may be assigned. Requirements : Prior supervisory experience over a technical or parts staff in heavy equipment. Possesses good interpersonal skills. Knowledge of safe job practices & regulations related to OSHA and MSHA Aptitude for repairing, troubleshooting, and servicing equipment in a shop environment. Basic mechanical knowledge of tools and mechanical work for repairing equipment.
