What are the responsibilities and job description for the Dining Experience Coordinator position at Kimpton Hotels & Restaurants?
Job Description
As a Restaurant Floor Supervisor, you will be responsible for leading a well-rounded front-of-house team to deliver an outstanding dining experience for our guests. This includes crafting innovative and memorable moments, developing relationships with guests, and ensuring seamless service delivery. You will also be an advocate for the restaurant, working closely with management and staff to drive sales growth and improve operational efficiency.
Key responsibilities include:
As a Restaurant Floor Supervisor, you will be responsible for leading a well-rounded front-of-house team to deliver an outstanding dining experience for our guests. This includes crafting innovative and memorable moments, developing relationships with guests, and ensuring seamless service delivery. You will also be an advocate for the restaurant, working closely with management and staff to drive sales growth and improve operational efficiency.
Key responsibilities include:
- Leading service education programs to ensure staff are equipped with exceptional knowledge and skills.
- Collaborating with management and the chef to provide high-quality food presentation and consistency.
- Maintaining control over costs and payroll, while focusing on cost of sales.
- Communicating effectively with management, employees, and accounting teams to identify opportunities for development and improvement.