What are the responsibilities and job description for the Revenue Manager position at Kimpton Hotels & Restaurants?
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue via major distribution channels, including the GDS, Central and on-property reservations, website, and third party internet sites. Support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making processes. Identify, communicate, and execute opportunities to increase incremental revenue. With assistance from the Director of Sales, provide short-term and long-term rooms revenue projections including weekly, monthly, quarterly, and full-year projections.
Some of your responsibilities include :
- Communicate sell strategies with sales and operations team.
- Monitor and evaluate market demand trends, including surveying the competitors strategies.
- Conduct weekly yield meetings.
- Attend Sales and Marketing meetings and offer input.
- Provide statistical information to executive team members.
- Complete and submit monthly, quarterly, and yearly reports as requested.
- Hire, train, and supervise reservation employees and daily operations.
- Maintain and enhance client-vendor, travel agencies, and consumer relationships.
- Set and ensure accurate rate (SRP) loads.
- Monitor and evaluate CRO-Pegasus performance on a weekly and monthly basis, including Central Agents performance, i.e. conversion, regret, denial (statistics), etc.
- Provide reports measuring results of the hotel Sales and Marketing efforts and interpret as needed.
- Ensure all reservations are entered in a timely and accurate manner.
- Set appropriate and congruent pricing among all market segments and distribution channels.
What You Bring
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
