What are the responsibilities and job description for the eCommerce Sales Channel Specialist position at Kind+Life, by CBD Remedies?
Job Summary
We are seeking a detail-oriented and proactive E-Commerce Specialist to join our dynamic team in the hemp industry space. This role is essential in managing our online sales platforms, optimizing product listings, and enhancing the overall customer experience. The ideal candidate will have a strong background in customer service and sales, with a passion for e-commerce and digital marketing.
Responsibilities
- Manage and maintain product listings on various e-commerce platforms, ensuring accuracy and optimization for search visibility.
- Monitor inventory levels and coordinate with suppliers to ensure timely replenishment of stock.
- Analyze sales data and customer feedback to identify trends and opportunities for improvement.
- Develop and implement marketing strategies to drive traffic and increase conversion rates on the website.
- Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring a positive shopping experience.
- Collaborate with cross-functional teams including marketing, logistics, and IT to enhance the online shopping experience.
- Stay updated on industry trends, competitor activities, and emerging technologies in e-commerce.
Skills
- Strong customer service skills with the ability to communicate effectively with customers and team members.
- Proven sales skills with a track record of meeting or exceeding targets in an e-commerce environment.
- Proficiency in using e-commerce platforms (such as Shopify, Amazon, or eBay) and analytics tools (like Google Analytics).
- Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to work independently as well as collaboratively within a team environment.
- Familiarity with digital marketing strategies including SEO, email marketing, and social media promotion is a plus.
- Knowledge of CBD and hemp THC products a plus.
Join us as we continue to grow our online presence and deliver exceptional products to our customers!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Compensation Package:
- Bonus opportunities
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $15