What are the responsibilities and job description for the eCommerce Operations Specialist position at NATIONAL ARBOR DAY FOUNDATION?
Are you a force for good? Do you have an operational mindset and thrive on creating a positive customer experience? Does the opportunity to devote your talents to a cause much greater than yourself excite you? The Arbor Day Foundation could be the organization that makes you love where you work.
As one of the world's largest operating conservation foundations, the Arbor Day Foundation educates and engages stakeholders and communities across the globe to involve themselves in its mission of planting, nurturing and celebrating trees. Our vision is to help others understand and use trees as a solution to many of the global issues we face today, including air quality, water quality, climate change, deforestation, poverty and hunger.
We need an E-Commerce Specialist to support our Ventures team in areas of organizational efficiency, supporting the customer shopping experience, and finding and executing areas of continuous process improvements.
***YOU HAVE:***
An operational mindset. You continuously search for process improvements.
A great eye for detail. You comb through tasks and projects with a fine-tooth comb catching the smallest mistakes and errors.
A knack for organization. You’re comfortable building, adapting, and improving organizational systems.
Project Management Skills. You know how to plan and manage numerous processes, people and projects simultaneously all while communicating seamlessly along the way.
Great Foresight. ability to foresee problems or bumps in the road before they happen.
Experience. You have a background in the online customer shopping experience and understand best UX and CX practices. You have a talent for seeing the details and opportunities ahead of you and aren’t afraid to get your hands dirty in the process to make change happen!
***YOU WILL:***
Oversee multiple lines of our operation. Including operational aspects for our Commemorative, Tree Nursery, and Merchandise business lines.
Maintain all online products within our e-commerce platform. Both front and back end.
Be the expert. Owning the expertise, execution and management of our ecommerce platform, web-to-print program, inventory management system, inventory, pricing, PDP presentations, customer service and more.
Provide support for Ventures. Through sales growth, marketing goals, and the customer experience by seeing the outstanding operational opportunities.
Help guide our team. To understand best value for operations opportunities and strategies.
***LOVE WHERE YOU WORK:***
We’re in this together. A culture focused on kindness, collaboration and the intrinsic shared purpose to do what’s right. We pride ourselves on the culture we’ve built. We love it, and we know you will too.
We care about your health. Competitive healthcare (health, dental, vision) coverage for you and your loved ones matched with a wellness incentives program.
We invest in your future. Company paid short-term and long-term disability, life insurance and 401k with company match.
We want to stay connected. We’ll hook you up with a company laptop.
We’ll round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).
