What are the responsibilities and job description for the Veterinary Receptionist/ customer service position at Kind Veterinary Clinic?
1/14/2025
Kind Veterinary Clinic in St Peter is looking for a full time receptionist/ customer service representative. Come work with a team that supports you and celebrates your wins! Be a part of providing our community with top-notch veterinary care. There is opportunity to grow within this position. We learn together.
The ideal Candidate needs to know:
As a client-facing professional, Veterinary Clinic Receptionists play a key role in representing a practice within the community. You are the first face our clients see. Duties and responsibilities for this role typically include:
- Greeting patients professionally both in person and on the phone. Interacting with our clients and patients to help them feel at home.
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying the team of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Processing payments accurately.
- Maintaining intake forms, client files, and processing new patients.
- Ability to work efficiently in fast-paced environment.
- Team player who is willing to take initiative to jump in and help the team.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $17
